Residential Life Coordinator

Agency

Dept of Health and Human Services

Division

Blind Services

Job Classification Title

Residential Life Coordinator (S)

Position Number

Grade

NC07

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

This position works the second shift Sunday - Thursday 3:30pm-Midnight and directly supervises some second- and third-shift staff as well as a weekend staff member. This position is responsible for coordinating safe staffing levels for residential services in collaboration with the Center Director. Therefore the Residential Life Coordinator hires and maintains a pool of temporary staff and substitutes who can provide short-notice coverage when other options are not available.

Ensuring the safety of buildings and participants is also a critical part of this role including coordinating fire drills; orienting new students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns.

Key responsibilities of the position include:

In coordination with the Center Director ensure adequate coverage during all hours that residential services are offered
Hire and maintain a small pool of temporary staff to cover staff absences; when adequate staffing cannot be secured provide third-shift coverage as needed
Interview candidates and make recommendations for hiring permanent staff
Onboard new staff and provide supervision and coaching to existing staff
Complete timely reviews of staff work plans in accordance with policy
Encourage participants to reach their maximum potential by offering assistance when needed while allowing individuals to complete tasks independently when assistance is not required
Facilitate opportunities for participants to apply classroom lessons in real-life settings
Oversee residential safety and maintenance by coordinating regular fire and other safety drills; orienting staff and students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns
Report participant progress and concerns to Center management Center Counselors and others as applicable; complete detailed written incident reports
Assess residential supply and equipment needs
Monitor student attendance and track absences within residential settings
Ensure transportation is available for community activities and in the event of an emergency

Knowledge Skills and Abilities/Management Preferences

Salary Range: $37377.00 - $65408.00

Recruitment Range: $37377.00 - $58401.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required but applicants that possess these skills are preferred:

Experience working with individuals with disabilities.
Experience working in a residential setting.
Experience developing written records.

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date.

About the NC Division of Services for the Blind (DSB):

The Division of Services for the Blind provides services to people who are visually impaired blind and deaf- blind to help them reach their goals of independence and employment.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit website for benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.

• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of their DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Bachelors degree in child development special education education or a closely related field from an appropriately accredited institution and one year of experience with the population served in a residential program or in a goal-oriented program.

  OR

  Bachelors degree in any discipline from an appropriately accredited institution and two years of the above experience.

  OR

  Associates degree from an appropriately accredited institution and three years of the above experience one of which must have been supervisory.

  OR

  High school or General Education Development (GED) diploma and five years of the above experience two of which must have been supervisory.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Dejah Victoria Seksay

  Email: