Commercial Lines Account Manager

Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role is ideal for a professional with a strong background in commercial insurance who thrives in a collaborative and supportive work environment. The successful candidate will manage a portfolio of middle-market accounts focusing on renewals and providing exceptional service to the valued clients. This position offers a hybrid work schedule after a 90-day training period allowing for a balance of in-office and remote work.

Compensation Package

• Salary Range: $50000 - $70000 annually (commensurate with experience)
• Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Manage a portfolio of middle-market commercial accounts primarily in the hospitality sector (e.g. hotels restaurants)
• Handle the entire renewal process including marketing renewal accounts
• Collaborate with the marketing department for new accounts
• Provide exceptional customer service and maintain strong client relationships
• Utilize Epic software for account management
• Assist with certificates of insurance as needed (supported by a third-party service)
• Ensure compliance with company policies and industry regulations

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required; company supports and funds professional designations such as CIC CISR and CPCU
• Experience: Minimum of 3 years in a similar role preferred; candidates with strong potential and relevant experience as an assistant will also be considered
• Technical Skills: Proficiency in Epic software is preferred
• Soft Skills:
  • Strong interpersonal and communication skills
  • Ability to work collaboratively in a team-oriented environment
  • Detail-oriented with excellent organizational skills
  • Adaptable and able to learn quickly
  • Professional yet approachable demeanor

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