Senior Manager, Technology Operations, Search, Structured Data.
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Job Location:
Sunnyvale, CA - USA
Monthly Salary:
$ 117000 - 234000
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
What youll do...
About the team:As part of Walmarts Ecommerce org you will be helping build the future of omni-channel retail. The mission of the Search team within is to help customers find and buy the right products from our expanding selection of inventory across stores Walmartfulfillmentand marketplace sellers.
About the role:TechOperations forSearch plays a pivotal role in shaping Walmarts online search and navigation experiences andthis rolefocuseson the structured data that powers them.
You will partner across business product and engineering teams to design and deliver structured data enhancements that improve how customers browse discover and find products. You will lead endtoend problem solving to ensure structured data quality design and governance fully support customer needs and businessobjectives.You will align with crossfunctional partners to deliver scalable structureddata solutions that elevate navigation and search performance. Success in this role requires both strategic thinking and handson executionas well as being able to develop excellent cross functional partnerships.
Key deliverables and impact:
Search & Browse Data:Partnerand align with Engineering Data Science Site Merchandising and Product to develop and implement cohesive measurable projects to clean andmaintainthe navigation taxonomy.Spin up and run a governance and maintenance track that includes developmentcodificationand implementation of best practices tomaintaindata hygiene.
Opportunity Identification:Network across the organization (e.g.Search Marketplaces Site Merch Order fulfillmentetc) to understand business opportunities (e.g.Catalogquality Data Design Improvementsetc) and create opportunity assessments to help prioritize efforts and solutions
Strategic Vision:Create compelling narratives around business/customerobjectivesthat can be used to drive support and alignment across the organization. Partner with business productdesignand engineering to create Annual and Quarterly strategies and priorities. Set up processesmeetingsand cadences to ensure deep alignment within Search and with the rest of the company
Data-Driven Decision Making:Own the process of defining our key operating metrics settinggoalsand tracking progress.Track progress and drive the teams to create plans to ensure goals are met.
Complex Problem Solving:Partner with Product Engineering and Business leads across the organization to solve intricate search problems ensuring a customer-centric approach in execution.
Execution Excellence:Partner with productdesignand engineering to define the process for creating quarterly product roadmaps product reviews monthlyreviewsand analytics insights. Align business and product stakeholders across the organization creating processes and principles to help manage business operations (e.g.item or brand promotion levers) at scale. Transform customer insights into actionable end-to-end strategies coordinating rolloutplansand mitigating risks to the business.
Stakeholder Communication:Build and communicate alignment around the Search experience direction liaising with a broad spectrum of stakeholders in other organizations including business partners site merchants marketplaces operations productengineersand designers.
Minimum Qualifications
- 6 yearsexperiencedirect experience in taxonomyontologyand/or information architecturedesign and implementation & ability to articulate how your designs solved business problems
- 3 years experience in business/product management of technically complex products.
- Directexperience driving big impactful end-to-end structured data initiatives from front-end (customer experience) toback end(algorithms and infrastructure)
Preferred Qualifications
- 3 years of experience in Retail / eCommerce Search preferredbonus points for having worked in or with a 2-sided marketplace.
- Direct experience working with vendors to help scale the creation and validation of structured data.
- Creative growth mind set in using LLMs and Gen AI tools to help multiply yourself
- Strong analyticalexpertise. Comfortable using data to glean insights. Experience creatingoperatingmetrics settinggoalsand holding teams accountable.
- Strong technical background with a deep understanding of software development processesmethodologiesand experience contributing to designing technical architecture.
- Adept at diving deep into search including algorithms and technical details.
- Excellent user experience intuition and a laser-focused understanding as to how data design can beleveragedto delight our customers.
- Outstanding business acumen with experience of managing revenueobjectivesand driving revenue and customer growth via defining and delivering tailored customer experiences.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $117000.00 - $234000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Option 1: Bachelors degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 5 years experience in project management program management program operations or related area. Option 2: 7 years experience in project management program management program operations or related area.Masters degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 4 years experience in project management program management program operations or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
Masters degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 4 years experience in project management program management program operations or related area. We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.Primary Location...
809 11th Ave Sunnyvale CA 94089-4731 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Required Experience:
Senior Manager
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
