Senior Product Manager- Integrations

Helping careers takeflight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built enabling the industry to capitalize on the power of the cloud to run agile intelligent and evergreen operations.Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity purpose and transparency are core to Duck Creek and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite and all are available via Duck Creek OnDemand. With more than 1000 successful implementations to date Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1700employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office from homeor on a hybrid schedule. Our flexible-first environment fosters productivity inclusion collaboration and ensuresa consistentemployee experience regardless of location.

If working in a fast-paced rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting let us are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!

To learn more about us visit and follow us on our social channels for the latest information LinkedInandTwitter.

TITLE:Senior Product Manager Integrations

WHAT YOULL DO:

The Senior Product Manager Integrations owns the product strategy roadmap and execution for Duck Creeks integration portfolio.Youlldrive a unified integration strategy across the Duck Creek suite encompassing iPaaS strategy Anywhere Managed Integrations (AMI/AEI) API strategy Connectors and agentic extensibility solutions. Duck Creeks current integration landscape has grown organically across 10 engines over many years (if that sentence made you twitch you might be whowerelooking for). The integration strategy intersects with Duck Creeks broader platform services including Identity and Access Management (IAM) Eventing and CQRS frameworks shared services and agentic platform frameworks andyoullbe responsible forensuring integration capabilities are designed in the context of those platform foundations.

This role reports to the Director of Cloud Platform Product Management and partners closely with Engineering Architecture Product Customer Success and cross-functional stakeholders. The iPaaS strategy is the central focus with API AMI/AEI and Connector strategies building on and feeding into that foundation.Youlldig in and drive this portfolio forward as part of a collaborative product and engineering organization that sits at the center of Duck Creeksplatformevolution.

• Define and own the product strategy and roadmap for Duck Creeks iPaaS and integration portfolioconsolidatingthe current integration landscape into a unified governed layer that serves carrier customers across the suite.

• Own the product vision for how insurance carrier customers build manage and monitor integrations with third-party systems (payment processors claims vendors bureaus reinsurers GL systems imaging providers and others) through low-code self-service experiences within Duck Creeks products. Youwontbe hacking the planet but you will be connecting the systems that protect a meaningful piece of it.

• Partner with Engineering and Architecture to evaluate and recommend integration platform technologies ensuring alignment with Duck Creeks Azure-native infrastructure multi-tenant architecture and security requirements.

• Define the API strategy including API lifecycle management versioning developer experience partner ecosystem enablement and governance.

• Drive the Connector and AMI/AEI strategydeterminingwhich pre-built integrations (100) tomaintain retire or migrate as the iPaaS strategy evolves.

• Provide product leadership for agentic extensibility capabilities that allow carriers and partners to extend Duck Creeks platform through AI-driven integration and automation workflows.

• Collaborate with Customer Success Professional Services and Sales to understand carrier integration pain points capture requirements and support value articulation for integration capabilities.

• Translate complex integration and platform architecture decisions into clear prioritized product capabilities and outcomes that engineering teams can execute against.

• Establish andmaintaingovernance frameworks forintegrationquality security monitoring and lifecycle management across the suite.

• Define how the integration portfolio intersects with Duck Creeks shared platform services (IAM Eventing and CQRS frameworks shared services agentic platform frameworks) ensuring integration capabilities are designed to consume and extend those foundations rather than duplicate them.

• Partner with Product Owners on the platform services team to align integration and platformservices strategies andsupport their growth into broader strategic decision-making.

• Evaluate and recommend platform patterns and frameworks that improve developer experience reduce duplication across product lines and accelerate delivery of differentiating features.

WHAT YOUVE DONE:

• Bachelors orMastersDegree and/or equivalent experience relevant to functional area

• 6 years of experience in product management within SaaS PaaS or enterprise software environments.

• Demonstrated experience owning integration platform or infrastructure product domains (iPaaS API management integration platforms middleware or similar).

• Track recordof driving platform or integration strategy across multiple product lines or business units.

• Experience evaluating selecting and driving adoption of third-party platform technologies (integration platforms or similar).

• Working knowledge of API design and lifecycle management (REST event-driven webhooks).

• Familiarity with cloud-native architectures multi-tenant SaaS platforms and Azure or equivalent cloud infrastructure.

KNOWLEDGE SKILLS ABILITIES & BEHAVIORS:

• Experience with embedded iPaaS or OEM integration platform strategies.

• Knowledge of P&C insurance business processes carrier operations orInsurTechproduct environments.

• Experience with Identity and Access Management (IAM) event-driven architectures (CQRS event sourcing) orshared servicesplatform design.

• Exposure toagentic AI frameworks AI-driven automation or extensibility platform design.

• Experience working with or migrating from legacy integration engines (ETL/ELT pipelines SOAP-based integrations) to modern iPaaS or API-first architectures.

• Practical experience using AI and LLM tools (Claude ChatGPT Microsoft Copilot) to accelerate product management workflows including researchrequirementselaboration and stakeholder communication.

• Working familiarity with agentic AI frameworks and patterns:LangChain/LangGraph Semantic Kernel Azure AI Agent Service Copilot StudioCrewAI Anthropic Model Context Protocol (MCP) or OpenAI function calling/Assistants API. The ability to critically evaluate AI-native features in integration and platform tooling understand API-based integration patterns for LLMs and translate agentic AI capabilities into product strategy is highly valued.

• Familiarity with insurance data standards bureau integrations or financial services integration patterns.

• Ability to decompose complex integration and platform architecture problems into structured prioritized product capabilities.

• Skill in evaluating platform technologies and making build-vs-buy-vs-partner recommendations with clear trade-off analysis.

• Working knowledge of event-driven architecture patterns (pub/sub CQRS message queues webhooks) and how they apply to integration and platform services.

• Understanding ofAPI governance versioning strategies and developer experience considerations.

• Ability to synthesize input from engineering architecture customer success and carrier stakeholders into coherent product decisions.

• Strong written and verbal communication skills across technical and business audiences with the ability to translate architecture-level decisions into business outcomes.

• Ability to drive initiatives forward within defined strategic direction and governance models while collaborating across teams.

• Sound judgment in surfacing risks trade-offs and dependencies with recommendations (not justidentifyingproblems butshowing up with a point of view on what to do about them).

• Ability to manage ambiguity andshiftingpriorities in complex multi-stakeholder environments.

• Consistent accountability for commitments timelines and outcomes.

• Comfort working across organizational boundaries influencing without direct authority and building alignment across engineering product and customer-facing teams.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

Travel:up to 10%

Location:RemoteUS

Work Authorization:Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

Actual compensation for this role isdeterminedbased on a variety of factors including job-related skills experience qualifications internal equity and geographic location wherepermittedby law.

For reference the expected salary range for this position isgenerally positionedas follows based on candidate location:

• : Candidates living in the Boston New York CityNewark Los Angeles San Francisco/Bay Area Seattle or Washington DC metropolitan areas

• : Candidates living in Chicago DallasFort Worth Houston Minneapolis or Philadelphia metropolitan areas or in Colorado Connecticut Maryland Rhode Island or Vermont

• : Candidates living in Georgia Michigan North Carolina New Hampshire Oregon or Wisconsin

• : For all other U.S. locations

This position is also eligible for annual bonus compensation subject to plan terms and individual eligibility.

Final compensation will bedeterminedbased on the factors outlined above andin accordance withapplicable law.

Duck Creek Technologies believes in the safe ethical and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process such as reviewing applicationsidentifyingrelevant skills and organizing candidate information.

AI tools are used toassistnot replacehuman judgment.All AI-assisted outputs are reviewed by a Duck Creek team member and final hiring decisions are always made by people.Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies offers a comprehensive benefits package which includes:

• Flexible work environment

• Medical dental vision life and disability insurance

• 401(k) retirement plan with match (6% employer match up to $12000 annually)

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

• Paid holidays vacation and volunteer time

• Employee Assistance Program (EAP)

Benefitseligibility and offerings may vary based on role and location.

The application window for this position will remain open until the role isfilledora sufficient number ofqualified candidates have beenidentified.

WHAT WE STAND FOR: