Lead Product Management & Develop Legacy Voice & Data

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T you wont just imagine the future-youll create it.

The Lead Product Management & Develop - Legacy Voice & Data role leads the end-to-end lifecycle management of mature Integrated Contract offers with a primary focus on minimizing revenue decline and facilitating customer migration to next-generation VoIP and fiber solutions. The portfolio includes AT&T Business Network (ABN) OneNet VTNS VPN Value Bundle Express (VVBx) and Fiber Broadband Bundle.

Key Responsibilities:

• Define and communicate contract renewal and pricing policies to support ongoing customer retention and business objectives.

• Review and update custom contract language to reflect evolving business needs and regulatory requirements.

• Maintain and revise service guides product documentation and related materials to ensure accuracy and compliance.

• Identify root causes and resolve system billing errors in collaboration with technical teams ensuring timely and effective solutions.

• Ensure ongoing compliance with internal audit and remediation requirements maintaining rigorous standards across all product lines.

• Plan and execute the retirement of features offers and products as appropriate coordinating with cross-functional teams for seamless transitions.

• Drive and improve processes to migrate customers from legacy to strategic products partnering with other product managers to maximize migration rates and enhance customer experience.

Job Contribution: An experienced professional recognized as an expert creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy influencing executive decisions. Mentors less experienced staff implements long-term plans impacting the organization and frequently collaborates with senior leadership.

Supervisor: No

Education/Experience: Bachelors degree (BS/BA) desired. 5 years of related experience. Certification is required in some areas.

Our Lead Product Management & Develop manager earns between $143800 - $215800 annually. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone

A career with us a global leader in communications and technology comes with big rewards. As part of our team youll lead transformation surrounded by trailblazing industry leaders like you. Youll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where youre at in your career trajectory youll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T youll be a part of something greater do incredible things and be rewarded with a chance to change the world.

Ready to close the deal on a career with AT&T Apply today!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.