Contract Coordinator (Hybrid Remote – Southern California)

Alignment Health is breaking the mold in conventional health care committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we this fast-growing company you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters not only changing lives but saving them. Together.

Job Duties / Responsibilities:

• Gather and validate information required for provider contracts rosters W-9s and credentialing information.
• Prepare contracting routing forms (CRFs) and notice(s) of change (NOC) forms for the operationalization of new contracts amendments and provider changes.
• Coordinate with the credentialing department to ensure new providers are approved by Alignment Healthcare in a timely manner.
• Proactively follow up with providers on the receipt of signed contracts and amendments to ensure timely execution.
• Assist with the negotiation and processing of patient specific letters of agreement (LOAs) as needed.
• Assist with contract and operations research needed for day-to-day activities as well as key initiatives.
• Assist with mailing follow up calls reporting and tracking to support network expansion opportunities.
• Maintain the alternative language library for contracting.
• Maintain and ensure accuracy of contract trackers and databases to keep all contract provisions and terms current.
• Assist with contract routing as needed.
• Prepare and organize standardized reports to assist network management with monitoring contracting and operations performance and activities.
• Support standard operating procedure (SOP) and policy generation.
• Support the development and distribution of communications to internal departments and external stakeholders.
• Assist with scheduling meetings meeting preparation minutes and logging projects.
• Other projects and department administrative duties as assigned.

Supervisory Requirements:

None.

Job Requirements:

Experience:

Required:

• Minimum (1) year of experience in provider relations customer service with an HMO or IPA medical group institutional provider contracting or comparable experience.

Preferred:

• (3) years of experience in provider relations customer service with an HMO or IPA medical group institutional provider contracting or comparable experience.

Education:

Required: High School Diploma or GED.

Preferred: Bachelors degree.

Specialized Skills:

Required:

• Solid analytic and quantitative skills.
• Solid teamwork and interpersonal skills.
• Proficient with MS Word Excel and PowerPoint; Access database proficiency (preferred)
• Professional phone presence.
• Ability to complete assignments within a given timeframe.
• Solid attention to detail.
• Effective written and verbal communication skills; ability to establish and maintain constructive relationships with diverse members management employees and vendors.
• Ability to work independently in a remote environment manage priorities and follow through on tasks without constant direction.
• Demonstrated ability to learn new systems processes and workflows quickly.
• Minimum typing speed of 35 WPM using standard two-hand typing.
• Reasoning Skills: Able to prioritize multiple tasks; advanced problem-solving; able to use advanced reasoning to define problems collect data establish facts draw valid conclusions and design implement and manage appropriate resolution.

Licensure:

Required: None

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job the employee is regularly required to talk or hear. The employee regularly is required to stand walk sit use hand to finger handle or feel objects tools or controls; and reach with hands and arms.

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay range may be based on a number of factors including market location education responsibilities experience etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability age protected veteran status gender identity or sexual orientation.

*DISCLAIMER:Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal be advised that Alignment Health and its subsidiaries will never ask you for a credit card send you a check or ask you for any type of payment as part of consideration for employment with our you feel that you have been the victim of a scam such as this please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Healths talent acquisition team please email.