Lead DevOps Engineer

This role is located in Somerville MA. - We are a hybrid work environment and are in the office 3 days/per week.

To be considered for this role candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship you will not be considered for the position.

Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulips cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energages Top Workplaces USA and one of Built In Bostons Best Places to Work and Best Midsize Places to Work.

About You

Youre a senior infrastructure engineer who believes that the best system is one that runs itself. You thrive on building automation that eliminates toil designing for resilience at global scale and owning the full lifecycle of cloud infrastructure from architecture to observability. You bring a bias for action and a continuous improvement mindset to everything you do: if something can be automated youll automate it; if a system is fragile youll make it robust. Youre equally comfortable diving deep into a production incident and partnering with developers to make their lives this role you will coach and mentor fellow DevOps Engineers on technical best practices tooling and operational patterns helping raise the collective capabilities of the team.

What Skills Do I Need

• 5-7 years of hands-on DevOps or Infrastructure Engineering experience with demonstrated ownership of production cloud environments at scale
• Proficiency with modern cloud infrastructure tooling experience with Kubernetes Helm Terraform Ansible and major cloud providers (AWS and/or Azure) is highly relevant
• Proven experience mentoring and coaching engineers whether formally or informally and a genuine interest in developing the people around you
• Experience managing enterprise-grade data persistence layers including NoSQL and SQL databases key/value stores and messaging systems (e.g. AMQP MQTT)
• Familiarity with observability and monitoring tooling (e.g. Prometheus Mimir Thanos Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
• Comfort driving team rituals sprint planning standups retrospectives and contributing to a high-performing team culture
• Exposure to modern programming or scripting languages used in infrastructure contexts (e.g. Go TypeScript Python Bash)
• Bachelors degree in Computer Science Engineering or equivalent practical experience

Key Responsibilities

• Own the deployment health and continuous improvement of Tulips multi-cloud multi-region SaaS environments including clusters spanning the US Europe and Asia
• Design and evolve cloud architecture to ensure customer availability stability and performance as Tulip scales globally
• Contribute to and help shape the infrastructure technical roadmap in partnership with engineering leadership
• Own and continuously improve Tulips CI/CD infrastructure driving toward a fully automated human-interaction-free software delivery lifecycle
• Build automation tooling and internal systems that reduce operational toil and increase developer velocity and bring the team along in building and owning them
• Define and maintain observability standards across Tulips cloud environments including metrics alerting logging and distributed tracing
• Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis
• Mentor and coach junior and mid-level engineers through code reviews pairing sessions and regular technical guidance
• Serve as a close partner to application engineering teams throughout the SDLC providing infrastructure guidance and support
• Participate in the on-call rotation and help establish on-call best practices that scale as the team grows

Key Collaborators

• Application Engineering teams
• Edge & Hardware teams
• QA team
• Product Management
• Customer Support

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you dont match every requirement applying gives you the opportunity to be considered.

Were building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health Dental Vision Short-term Disability Long-term Disability Life Insurance AD&D Insurance Flexible Spending Account (FSA) Commuter Benefits Parental Leave and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted actual compensation will be determined depending on multiple factors including job-related knowledge & skills experience business needs geographical location market compensation data and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $150000 - $190000 per year.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws ensuring all personal candidate information is handled securely and ethically.