Solutions architect (East)

About WRITER

WRITER is where the worlds leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And were proving its possible through powerful trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITERs end-to-end platform hundreds of companies like Mars Marriott Uber and Vanguard are building and deploying AI agents that are grounded in their companys data and fueled by WRITERs enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest Radical Ventures and ICONIQ Growth WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco New York City Austin Chicago and London our team thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

Every company grows differently and at WRITER our growth is directly tied to empowering our users to create better content faster and at an unprecedented scale. As a strategic solutions architect youll be at the forefront of this mission working directly with our largest and most strategic prospects to identify validate and build innovative agentic AI solutions that unlock massive business value. This isnt just about selling a product; its about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. Youll be instrumental in shaping how the worlds leading companies adopt and scale AI making a tangible impact on both their success and WRITERs continued leadership in the enterprise generative AI space.

This is a full-time hybrid role based out of our New York hub. You will report directly to the senior manager solutions architecture.

What youll do

• Drive strategic technical discovery with Fortune 500 prospects and customers translating complex business challenges into clear impactful technical solutions for AI-powered work

• Architect and design robust scalable and secure generative AI solutions for enterprise clients leveraging WRITERs platform APIs and custom applications to solve critical business problems

• Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations building custom templates and integrating WRITERs capabilities to showcase transformative value and accelerate time-to-value for customers

• Serve as a trusted technical advisor to C-suite executives VPs of Engineering and AI leaders guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps

• Partner closely with WRITERs product and engineering teams providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs

• Champion the adoption of WRITERs platform and APIs educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions

What you need

• 5 years of experience in technical customer-facing roles such as solutions architect enterprise architect or sales engineering ideally within a high-growth B2B SaaS company serving Fortune 500 clients

• Deep expertise in generative AI principles large language models (LLMs) and prompt engineering best practices with a passion for staying ahead of the curve in this rapidly evolving field

• Experience in Python proficiency with APIs and end-to-end orchestration to augment AI workflows and integrate AI capabilities into complex enterprise systems

• Exceptional communication and presentation skills able to simplify complex technical concepts into clear compelling business language for diverse audiences from technical teams to executive leadership

• A highly versatile and tenured problem solver capable of leading multi-stakeholder discovery sessions uncovering root causes and architecting innovative solutions to complex business and technical challenges

• A builders mindset and a proven ability to connect deeply with customer needs challenge the status quo with innovative AI solutions and own the technical success and impact of client engagements

Benefits & perks (US Full-time employees)

• Generous PTO plus company holidays

• Medical dental and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Wellness stipend for gym massage/chiropractor personal training etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page you acknowledge and agree to WRITERs Global Candidate Privacy Notice.

Required Experience:

Staff IC