Data Center Technician

Data Center Technician

Location: Somerset NJ
Work Schedule: 3 days per week 7:00 AM 7:00 PM
(Schedule may be MondayWednesday or WednesdayFriday with some variance)

Overview

We are seeking a skilled and dependable Data Center Technician (IT Operations Analyst) to join our Data Center Operations team. This role is critical to maintaining the reliability availability and performance of our data center environment. The ideal candidate will have hands-on experience with physical IT infrastructure copper and fiber cabling and enterprise data center operations in a 24/7 highavailability environment.

Key Responsibilities

• Rigorously follow Standard Operating Procedures (SOPs) and adhere to ASHRAE and TIA data center standards and best practices
• Maintain accurate pointintime tracking of all data center assets
• Partner with Facilities teams to coordinate preventive maintenance on data center support systems
• Monitor and maintain data center environmental systems (power cooling rack management and connectivity) to ensure uptime
• Support provisioning migration and decommissioning of servers storage and networking equipment
• Collaborate with network and systems teams to resolve incidents and meet SLA performance targets
• Document all work activities and maintain accurate asset inventory and labeling records
• Participate in scheduled maintenance windows and oncall support rotations every 4 weeks or as required
• Ensure compliance with corporate policies and regulatory standards including IP SOX ISO PCI SOC and NIST

DaytoDay Responsibilities

• Respond to incident tickets and change requests within SLA requirements
• Install servers networking equipment and storage devices; build out racks and cabinets
• Coordinate installation and energization of rack PDUs
• Replace and troubleshoot hardware components (memory HDD/SSD power supplies etc.)
• Diagnose physical network layer issues
• Perform copper and fiber cabling termination testing and documentation

Mandatory Qualifications

• Proficiency in Microsoft Office applications
• Strong IT troubleshooting skills
• Familiarity with virtual blade and physical servers (VMware Cisco UCS HP 3PAR)
• Knowledge of networking fundamentals (Cisco preferred)
• Enterprise data center experience
• Proficiency in copper (Cat6 Cat6A) and fiber (singlemode multimode) termination and testing
• Knowledge of data center cabling standards (TIA/EIA) and safety best practices
• Ability to lift and move equipment weighing 5070 lbs regularly
• Comfortable working at heights including climbing ladders and managing overhead cabling
• Availability for oncall support approximately every 4 weeks
• Strong written and verbal communication skills

Additional Requirements

• Must be authorized to work in the U.S. without employer sponsorship
• Must successfully complete all required preemployment screenings

We offer perks and rewards designed to support you:

• Health & Welfare Benefits:Comprehensive plans tailored to your needs effective from day one.
• Retirement Savings:Robust programs to help you secure your financial future.
• Employee Discounts:Access to a wide range of discounts on merchandise services travel and more.
• Career Growth Opportunities:Paths for advancement within a global organization.
• Paid Training:Learn while you earn with award-winning learning platforms.
• Paid Time Off:Competitive PTO packages to help you recharge.
• Great Work Environment:Join an award-winning culture that values diversity and inclusion.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $66K - 86K annually.