System Administrator II (AEPL)

AEITS Inc. a GTSC company is growing its team! Seeking a System Administrator Level 2.

Location: Hanover MD

All work is on-site. This is not a hybrid or remote position.

Mission: Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance.

Clearance: Active Top Secret SCI with polygraph.

Certifications: None.

Requirements:

• Ten (10) years experience as a SA in programs and contracts of similar scope type and complexity is required.

Education and Required Qualifications:

• Bachelors degree in technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.

Responsibilities:

• Provide support for implementation troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance.

BENEFITS - Full-time Employees

• 401K with employer contribution. Fully vested at 1 year anniversary.
• Five (5) weeks comprehensive annual leave (25 workdays).
• Additional leave can be earned in lieu of overtime.
• 11 Paid Federal Government Holidays.
• Up to $5000 annually for individually tailored education / training program.
• All education plans must be pre-approved by Advantage Engineering management.
• Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
• Short-term and long-term disability.
• We contribute a generous portion towards the cost of monthly medical plans for any of the three medical 1 dental and 1 vision plan provided by CareFirst.
• All employees are eligible to earn generous incentives and performance bonuses.

AEITS a GTSC company is proud to be an equal opportunity employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of sex race color creed national origin religion age marital status pregnancy physical mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal state or local law. Learn more about your EEO rights as an applicant.

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Required Experience:

Unclear Seniority