Planon Administrator
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
$ 97750 - 115000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Planon AdministratorJob Description Summary
We are seeking an experienced Planon System Administrator to manage configure and support our clients Planon Integrated Workplace Management System (IWMS). This role is responsible for ensuring the stability performance and continuous improvement of the Planon platform in support of Project & Space Management operations.Job Description
Key Responsibilities:
System Administration & Configuration
- Administer and maintain the Planon IWMS platform including modules for Project Management & Space & Workplace Management
- Configure workflows business rules forms dashboards and reports to meet business requirements
- Manage user roles permissions and security settings
- Perform any configuration changes in coordination with client and vendors
- CMMS specialists must be able to communicate with many different types of workers managers and procurement staff to schedule workers order the correct parts and work within budgets to carry out a maintenance or repair work plan
Support & Operations
- Serve as the primary point of contact for Planon-related issues and requests for client and its real estate service providers.
- Provide tier 2/3 support and troubleshoot system errors integrations and performance issues
- Monitor system health data integrity and scheduled jobs
- Coordinate with Planon support and implementation partners as needed
Data & Integrations
- Manage master data (locations space projects)
- Support integrations between Planon and other enterprise systems (ERP HR Procurement Business Intelligence FM etc.)
- Perform data imports exports and validations
Continuous Improvement
- Gather requirements from Project Management and Workplace teams
- Translate business needs into system enhancements and configurations
- Document system configurations processes and standard operating procedures
Testing & Implementation Support
- Develop and execute test scenarios test scripts and UAT plans for Planon enhancements and releases
- Coordinate and support User Acceptance Testing with business stakeholders
- Validate configurations and data against documented requirements
- Support post-implementation stabilization
Training & Governance
- Train end users super users and administrators
- Promote best practices for system usage and partner with client on data governance strategies
- Support audit compliance and reporting requirements
- Assist with training materials and end-user documentation
- Facilitate workshops demos and requirement review sessions
- Support change management efforts including user communications and adoption strategies
Required Qualifications
- Bachelors degree in Information Systems Facilities Management or related field (or equivalent experience)
- 25 years of experience administering or supporting Planon IWMS or other competing corporate real estate solutions.
- Strong understanding of facilities management and/or real estate business processes
- Experience with system configuration workflows and reporting
- Ability to troubleshoot complex system and data issues
- Strong communication and stakeholder management skills
Preferred Qualifications
- Planon certification(s)
- Experience with SQL APIs or integration platforms
- Experience supporting large multi-site organizations
- Familiarity with ITIL or service management processes
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 97750.00 - $115000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Unclear Seniority
About Company
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