Program Assistant, STRTP (49351)

Join us at St. Annes Family Services: Making a Difference in Families Lives

About Us: St. Annes Family Services is dedicated to transforming lives and communities. Were committed to providing unwavering support to families from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation and were seeking a Program Assistantto join our team and be a vital part of this mission.

Why Choose Us:

• Making a Difference: Every day youll contribute to breaking the cycles of poverty and ensuring families stay together creating a lasting impact by supporting our teams.
• Collaborative Environment: Join a passionate team dedicated to our mission where your insights and expertise are valued.
• Professional Growth: We support your career development and offer training to help you grow.
• Community Impact: Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits:

• Pay Range: $18.26-23.00/hourly
• Paid Time Off: 10 paid holidays and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental and Vision Insurance Pet Insurance
• Chiropractic and Acupuncture services 20 visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation: In accordance with California law the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

About the Program: Residential Treatment Program (STRTP): This short-term residential therapeutic program provides services to pregnant parenting and at-risk young women (and their children) ages 13-18 in the foster care and/or juvenile justice system. These youth are typically placed by the Los Angeles County Department of Children and Family Services (DCFS) or Probation Department.

Role Summary:The Program Assistant greets residents and visitors insures only authorized persons move beyond the badge door and into the Residential area. This person answers and forwards phones calls takes messages checks out vehicles to staff tracks electronic data and files. This person must be flexible and may cover other departments as needed.

• Schedule: (9/80 with a flex day)
  • Sunday-Wednesday 1:00pm-10:30pm with a flex Thursday
• Location: 155 N Occidental Blvd Los Angeles CA 90026

Duties and Responsibilities:

• Maintain a pleasant environment in the badge door area for the residents staff of visitors of St. Annes.
• Ensure proper sign in and out of residents community passes.
• Announce the evacuation of the building during fire alarms and direct emergency personnel in the event of a facility or individual emergency.
• Ensure only authorized residents staff or guests move beyond the badge door.
• Fill in and answer the main switchboard phone and transfer calls to appropriate parties.
• Keep the Residential check-in area organized and presentable. Report items in the visiting rooms requiring cleaning or maintenance to appropriate person.
• Be familiar with fire panel conducting fire drills and evacuating building.
• Actively direct emergency personnel in the event of a facility or individual emergency.
• As part of a multi-disciplinary team maintain a structured residential program for residents through the administration of discipline and setting limits for behavior.
• Maintain confidentiality as required by St. Annes licensing HIPPA and other regulatory agencies.

Qualifications

• A minimum of a High school diploma.
• Experience withMicrosoft Office Excel Outlook.
• Must have great customer service skills and a warm and friendly personality.
• Experience working a receptionist position preferred.
• Bilingual in Spanish preferred.

St. Annes Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!