Dental Operations Manager (EFDA)
Champaign, IL - USA
Job Summary
Join Our Mission: Dental Operations Manager (EFDA) - This position requires completion of an Expanded Functions Dental Assistant (EFDA) accredited program.
Promise Healthcare Transforming Lives Through Integrated Care
Are you a dynamic leader who thrives at the intersection of clinical excellence operational strategy and community impact
At Promise Healthcare we dont just provide dental care-we improve lives. As a Federally Qualified Health Center (FQHC) we serve as a healthcare home for thousands of patients across our communities many of whom face barriers to care.
Were seeking a Dental Operations Manager who is excited to split their time between leading high-performing teams and delivering hands-on clinical care. Why This Role Matters
This is a unique hybrid opportunity to:
- Lead operations and stay connected to patient care
- Expand access to dental services for underserved populations
- Drive innovation in an integrated care model (medical behavioral health dental)
- Shape the future of dental services within a growing FQHC
This position is intentionally designed as:
- 50% Operations Leadership
- 50% clinical service delivery
What Youll Do:
- Operations (50%)
- Oversee daily operations across dental clinic sites
- Optimize scheduling productivity and patient flow
- Lead coach and support dental teams
- Monitor KPIs and performance metrics
- Ensure compliance with FQHC HRSA and regulatory standards
- Support program growth including mobile and community-based services
- Clinical (50%)
- Provide direct patient care consistent with licensure (e.g. hygienist dental assistant/EFDA)
- Model high-quality patient-centered care
- Support care team integration and best practices
What Were Looking For:
- Dental professional (EFDA)
- Experience in dental practice operations or leadership
- Strong team leadership and coaching skills
- Familiarity with FQHCs PPS or community health (preferred)
- Passion for health equity and serving underserved populations
Why Promise Healthcare
- Mission-driven work that makes a real difference
- Collaborative integrated care environment
- Competitive salary benefits
- Opportunity to shape and grow dental services across the organization
Location:
Champaign County & surrounding communities (with opportunities to support mobile services)
AMAZING BENEFITS:
- Medical
- Dental
- Vision
- 401k with employer match
- FSA
- Vacation
- Sick Leave
About Promise: Based in Champaign Illinois Promise Healthcare is a Federally Qualified Health Center (FQHC) dedicated to improving the health of the community through treatment prevention and education. We serve all patients regardless of their ability to pay for services and provide robust patient support and enabling services. Promise has deep roots in Champaigns underserved communities and serves a diverse population. Approximately 30% of our patients are Spanish speaking. Champaign-Urbana is a growing diverse community of 195000 residents and home to the Big-Ten University of Illinois. Champaign-Urbana is located between Chicago St. Louis and is 2.3 hours from the Chicago OHare International Airport with daily train transportation.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Completed background check and drug screen required prior to start date.
Required Experience:
Manager
About Company
Promise Healthcare provides accessible and affordable primary care, behavioral health and dental care to Champaign County. | Medicaid Accepted | Sliding Fee Scale