Lead, Sales Operations

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

The Lead Sales Operations will report to theDirector Sales Operations and will be responsible for driving change across the Americas by optimizing sales processes implementing strategies and ensuring alignment between sales and other functional areas. The Sales Operations Lead works closely with senior sales strategic sales & analytics category planning and operations teams to ensure that sales initiatives align with the companys growth objectives and deliver exceptional results.

Key Characteristics

• Rarely Satisfied Has a burning desire to win driving themselves and others to push for personal daily improvement

• Progress Over Perfection Makes quick daily progress and continuously adapts to achieveiterativeresults rather than requiring perfect planning

• Details Make the Difference Strives to fully understand the situation opportunity or problem learning what might be below the surface as to get ahead of it

• Winning is a Team Sport Collaborates with many cross-functional colleagues to collectively win understanding and appreciating that differences exist between cultures around the globe as it relates to attitudes valuesperceptions preferences and behaviors

• Communicates for Impact Communicates effectively honestly and directly with others via verbal and written communication asking bold questions of colleagues and leaders

• Operates with a spirit of continuous inquiry; open to challenges and demonstrates a deep understanding of possible directions and tactics deploying personal creativity to tackle tough problems

• Demonstrates strong problem-solving and critical-thinking skills with the ability to synthesize complex data connect insights across functions and translate findings into actionable recommendations

• Nimble agile and resourceful; turns challenges into opportunities; goes beyond highlighting problems and shows up with a mindset to solve every problem and presents possible solutions

• Leads cross-functionally with an unsatiable curiosity and desire to find mutually beneficial solutions which motivate and satisfy stakeholders

• Enjoys the freedom to learn and grow in a passionate environment

• Manages many projects and tasks at once while meeting or exceeding deadlines

• Embraces transparency and shifting priorities while learning from each decision

• Demonstrates a keen ability to influence others without direct authority

Key Responsibilities

• Develop and implement sales operations strategies aligned with overall business objectives including sales planning forecasting and POS attainment

• Drive improvement toforecasting process toaccuratelyand more efficientlypredict future revenue and resource requirements

• Drive accuracy of the sales forecast through

• Support Information / Technology service partners in the selection implementation and management of sales technology solutions such as sales forecasting tools sales analytics tools and sales automation software to enhance sales effectiveness and efficiency

• Drive the adoption change management and use of new tools across the sales organization

• Sales Process Optimization: Evaluate and optimize sales processes to enhance efficiency effectiveness and scalability. Identify bottlenecks and implement solutions to streamline workflows and improve sales productivity

• Latin America: Expandall ofthe above to Mexico and the rest of Latin America as the business grows and expands

Qualifications

• Bachelors degree in business economics or a related field. Masters degree preferred

• 5yearsof experiencein program management change management or process implementation in a regional or globalsales context

• Strong analytical and problem-solving skills with the ability to manipulate and interpret complex data and make informed decisions

• Prior experience in sales with consumer products/consumer durables is preferred

• Ability to work cross functionally and under pressure

• See change as an opportunity not roadblock

• Advanced Microsoft Officeand AIskills

• Strong verbal and written communication skills

• Exceptional interpersonal skills to build develop andmaintainsolid relationships