Facility Security | Part-Time | St. Charles Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The part-time Facility Security provides event and facility related security services as well as shipping and receiving the absence of the Security Manager the Security Officer may receive instructions from the Director of Operations General Manager or Event Manager on duty.

This role pays an hourly rate of $19.00-$21.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until May 1 2026.

The St. Charles Convention Center is the finest full-service convention center in the Greater St. Louis metropolitan area. Containing over 154000 square feet of flexible meeting space including 83000 square feet of exhibit space the SCCC is the perfect place for events up to 3000 attendees. Located mere minutes away from St. Louis Lambert International Airport the St. Charles Convention Center is surrounded by multiple hotels Historic Main Street and the Streets of St. Charles giving versatility to your commute and experience at St. Charles Convention Center.

• Immediate point of contact when clients arrive BOH
• Prepare dock ramps BOH spaces being used prior to move-ins manage traffic in those areas
• Keep track of/check-out of UVCC equipment like carts brooms vacuums
• Understanding of client/vendor/exhibitor locations to be able to provide directions
• Fast communication with other teams that arent immediately present if client/vendors have needs (AV set changes technical issues equipment requests)
• Can provide/start paperwork
• Manage vehicle & truck traffic in lot ramps roundabouts give directions. Keep traffic moving (load/unload procedures w/ vehicles) prevent guests from being towed/ticketed
• Manually attend parking barricade/reserve parking when needed
• Manage checkouts for access key cards for access to elevators event rooms entrances/exits
• Operate service elevators to facilitate move-ins. Can lock out elevators when needed
• Secure UVCC prior to arrivals- clear POIs and keep clear during times building is mostly empty
• High visibility during any scheduled times. Keep POIs off premises
• De-escalation & intervention training- high frequency of mental illness/drug use downtown
• Direct traffic in the building as guests arrive move between events
• Lost & Found Services- coordinate with registration @1m admin when guests have needs
• Crowd control- safe flow to/from specific/restricted entries with high #s of guests
• Theft prevention- move-in/outs for any area with a point of sale (bookstores/vendor fairs etc.) monitored equipment storage
• Can review cameras when theft suspected
• Monitor and maintain cameras to ensure reliable ongoing feed
• Coordinate quickly with local PD in case of emergencies
• Emergency response duties relate to guests intercom in closet exiting guests stairwells
• Door ID security: only authorized/ID guests can enter during events
• Noise reduction BOH/FOH during events where silence should be maintained
• Training for alcohol @ events- restrict access stop outside alcohol over-indulgence respond to and prevent behaviors related to alcohol from occurring
• Enforce smoking laws near building
• VIP/Escort Security services available
• Guest safety in UVCC/facilities (elevators balconies escalators air walls etc.)
• Maintain fire code- in event rooms BOH
• Documentation throughout the entire time were present
• Package storage security- before/during/after events
• Work with exhibitors to follow shipping/receiving and coordinate

• Ability to work weekends and holidays
• Ability to climb stairs walk and stand for extended periods of time and lift up to 25 lbs unaided
• Ability to prioritize tasks & work in a fast paced environment
• Good verbal communication skills
• Ability to follow written instruction
• Ability to manage time efficiently
• Ability to work well unsupervised
• Ability to bend reach pull twist and lift a variety of objects
• Officers will be required (either prior to after being hired) to be certified in CPR/AED/First Aid Trained Crowd Manager Fire Extinguishers Active Shooter and Emergency Evacuations.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.