Customer Growth Associate

THE POSITION
Our roster has an opening with your name on it

FanDuels looking for a Customer Growth Associate to join the Casino Growth team to help bring FanDuels promotional strategy to life. You will play a key role in supporting FanDuel Canadas retention strategy whilehaving lots of cross-functional exposure to teams including but not limited to: Commercial Analytics Brand Product and Customer Service. This is an exciting opportunity to join a fast-growing team and learn how the business operates at a world class gaming company.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

Support in the end-to-end promotion creation process for Casino: including design testing setup publishing QA fulfillment and merchandising in-app

Assist in performance tracking and reporting for Casino promotions including FanDuel Casinos loyalty program delivering clear insights and recommendations to optimize future campaigns across all customer value segments

Improve the quality scale and efficiency of Growth Operations processes and tooling helping the team deliver high-impact promotions and continuously evolve ways of working

Collaborate closely with key partners in Marketing Commercial Product and Customer Service to plan and deliver promotional campaigns and long-term improvements

Act as a primary source of knowledge on the customer experience and provide feedback on strategic issues and opportunities across the business

THE STATS
What were looking for in our next teammate

2 years of experience working in a marketing environment

Someone with strong numerical skills - whether its analyzing data quickly spotting trends or whipping up a few pivot tables in excel

A quick learner with strong communication and exceptional organizational skills

A great colleague and teammate someone who is willing to roll up their sleeves to complete a task

Creative thinker and problem solver: short medium and long term

Experience monitoring and tracking KPIs

Process oriented with focus on proactive planning & scheduling

Experience using Excel Knime SQL Photoshop and CRM platforms is a plus

Required occasionally to work flexible hours including some evenings or weekends around the sporting calendars

Dont check all the boxes Thats okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

This role may offer the following benefits: extended medical vision and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression or any other characteristic protected by provincial local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The Company intends to use artificial intelligence in the process of screening assessing and/or selecting applicants for this role.

The applicable salary range for this position is $62000 - $77000 CAD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: extended medical vision and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law.

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