Facilities Coordinator
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 25 - 29
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Facilities CoordinatorJob Description Summary
This position will be based out of the Clients location in Seattle Washington.As the first point of contact for employees with questions your primary duties will be to resolve and answer customer inquiries gather and process data research and solve problems maintain data integrity and provide document support and imaging. All work is performed primarily in an office environment under the immediate supervision of a team lead or first-line supervisor.
The Facilities Coordinator also provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.
Job Description
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assistsdepartmental personnel and other customers within the assigned facility or facilities andis responsible forinvestigating or coordinating responsesforfacilities problems complaints emergenciesspecial eventsor other facility issues or operations; facilities-related expertise is typicallyfor these positions
Address client inquiries and concerns ensuringtimelyand quality issue resolution and service delivery
Gather allfacility inquiries and complaintsand escalate toappropriatemanager
Remain knowledgeableregardingall operational aspects of building systems
Coordinate with outside contractors for the service and repairs of equipment
Follow protocol for effective building-specific maintenance and safety procedureswhen scheduling work to be completed
Assistwith site inspection within the assigned building portfolio
Create work ordersas directedto beassignedto the engineering staff subcontractors and vendors
Report on open andcompletework orders and check the status of open work orders with the assigned party
Request review andsubmitwork orders bids and proposals from vendors
Maintainand ensure high leveldata integrityand details in work orders
Create Purchase Orders for approved workinaccordancewithall policies and ahead of dispatching any vendors for work
Assists the FM / SFM inidentifyingroot causes for anyincurred purchase orderexceptions
Verify final invoice pricingaligns to PO createdandrequest invoicesubmittedin atimely manner
Track and verify invoice anomalies and provide solutions to these on a weekly basis
Assistin the monitoring and assessment of vendor performance
Train vendors on work order and billing procedures
Compileappropriate communicationand approvalsfromclientregardingbudgeted/non-budgeted work
Communicatefrequentlywithteamclient landlords and vendors to resolve issues and provide project status updates
Provide process and procedures training and direction tonew coordinators
Assistwith measuring and reporting key performance indicators against service level agreements
Provide facilities helpdesk services on behalf of the client(s) andmonitorinternal/external workflow for all facilities cases to ensure consistent quality of service and work product
Supportsupper management asnecessary
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Customer Focus
3. Initiative
4. Sense of Urgency
5. Multi-Tasking
6.DetailOriented
7. Financial Knowledge
8. Time Management Skills
9. Team Orientation
IMPORTANT EDUCATION
High school diploma or a General Equivalency Diploma (GED) required
Associates orBachelorsdegree in facilities management building business or other related field preferred
IMPORTANT EXPERIENCE
A minimum of 1 year of work experience in an administrative accounting or tenant services capacity
Experience with data entry expansive reporting filing answering phones scheduling and communications
Previous customer service experience
Prior experience working in the facilities/property management commercial real estate or professional services industries preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Working knowledge of lease terms
Proficient in understanding management agreements and contract language
Working knowledge of computer software programs and base building systems
Computer proficiency with Microsoft Office Suite (MS Word Excel and PowerPoint)
Demonstrated ability to exercise good judgment
Excellent interpersonal skills
Ability to work a flexible schedule as needed including but not limited to overnight travel on call after hours and weekends
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $25.38 - $29.856Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
IC
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