Account Manager

East Daley Analytics Energy Markets

We are using Predictive Index in our hiring practices. You must complete these two PI assessments to be considered: East Daley Strategic Account Manager

East Daley Analytics is a fast-growing market leader in North American energy infrastructure and commodity intelligence. Our data informs investment decisions M&A transactions and financial market strategies for the most sophisticated buyers in the energy sector.

We are seeking an entry to mid-level Account Manager to join our growing team in the oil & gas analytics space. This role is responsible for managing a portfolio of clients across upstream midstream downstream marketing and energy trading services. The Account Manager will focus on driving customer success through renewals adoption and expansion of our analytics platform and data products.

The type of person who wins here:

• You are customer-focused
• You are curious about energy markets
• You are excited to work at the intersection of technology analytics and the oil & gas industry.

The role:

• Serve as the primary point of contact for assigned accounts building strong and trusted client relationships
• Manage a mix of enterprise and small-to-mid-size customers across the oil & gas value chain
• Ensure high levels of customer satisfaction engagement and long-term retention
• Lead annual and multi-year subscription renewals in partnership with sales leadership
• Identify opportunities to expand accounts through upselling additional modules datasets or services
• Develop strategic account plans to support customer goals and maximize value
• Support onboarding and ongoing adoption of the analytics platform
• Partner with internal analysts to deliver market updates insights and data-driven support
• Conduct product demonstrations check-ins and quarterly business reviews

How youre measured:

• Retention rate
• Upsell NCV
• Engagement activity metrics and usage

Background that fits:

• Bachelors degree in Business Economics Energy Management Finance or a related field (preferred)
• 03 years of experience in account management customer success SaaS or a related client-facing role
• Interest in oil & gas markets energy analytics and technology-driven solutions
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Comfort presenting data insights and product value to customers
• Experience working with CRM tools (Salesforce HubSpot etc.) is a plus

Why High Performers Take This Seat

• Competitive compensation with performance growth opportunities
• Exposure to oil & gas market intelligence and SaaS analytics
• Collaborative team environment with sales and analyst support
• Professional development and career advancement potential

Compensations & Benefits

• Medical (with multiple plan options) Dental and Vision Coverage with Company Contributions
• 401K with a 3% Company Contribution
• Flexible and Health Savings Account Options with Company Contributions
• Life and Accidental Death Short- and Long-Term Disability Coverage company-paid
• Were a collaborative in-person team and yes were dog-friendly! Several team members bring their well-behaved dogs to the office from time to time.
• Base: $50k-$60k
• Quarterly Incentive Compensation based on metrics

Please note that this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. East Daley Analytics is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race sex color religion national origin age disability veteran status genetic data or other legally protected status.