Superintendent-Commuter Rail Operations

Salary range is $81k to $180k with a midpoint of $129k. New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.

Sound Transit also offers a competitivebenefits packagewith a wide range of offerings including:

• Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a 10% of employee contribution with a 12% match by Sound Transit; 457b up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal addition to compensation and benefits youll find that we provide work-life balance opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under general direction the Superintendent of Commuter Rail provides operational oversight of Sounder Commuter Rail service coordinating day-to-day service delivery with partner railroads including BNSF Amtrak WSDOT local transit partners and contracted service providers. The position monitors system performance oversees incident response reviews operational data including on-time performance ensures compliance with FRA regulations and Sound Transit policies and represents Sound Transits operational interests with host and tenant railroads.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties.

• Monitors day-to-day Sounder service delivery across all corridors ensuring operations meet contractual commitments regulatory requirements and Sound Transit service standards.
• Coordinates with BNSF as host railroad Amtrak WSDOT local transit partners and internal Sound Transit teams on operational issues performance trends and service adjustments.
• Oversees operational reporting including on-time performance delay attribution service delivery metrics and FRA reporting where applicable.
• Supports post-incident review documentation and corrective actions.
• Participates in and supports operational readiness seasonal readiness planning and service change implementation.
• Provides operational oversight during incidents ensuring timely coordination among BNSF Amtrak local emergency responders WSDOT and Sound Transit departments.
• Monitors incident response processes with attention to service restoration communication flow and adherence to applicable procedures and agreements.
• Interfaces with operating partners to ensure service delivery obligations are met including performance metrics operational readiness and reporting.
• Reviews operational components of agreements with BNSF Amtrak and other partners and monitors compliance related to daily operations.
• Coordinates on operational aspects of inspections audits FRA reviews APTA assessments and internal safety and quality audits.
• Analyzes operational data identifies trends and prepares reports for internal stakeholders leadership and external partners.
• Maintains awareness of changes in FRA regulations APTA guidelines railroad industry standards and operational best practices.
• Supports development and updates of operational procedures plans and supporting documents.
• Embraces agency values and prioritizes internal and cross-departmental collaboration to achieve successful outcomes for the assigned project and other agency initiatives.
• Interfaces with operating partners to ensure service delivery obligations are met including performance metrics operational readiness and reporting.
• Participates in departmental initiatives and supports the planning and execution of strategic business priorities.
• Maintains effective working relationships with external partners that may include federal state and local officials project partners and key community stakeholders.
• Provides departmental support on assigned matters; may serve on working groups and committees; prepares and presents reports and correspondence; participates in professional and industry groups; monitors and integrates relevant trends and developments; and ensures consistent and effective application of policies and compliance with laws and regulations.
• Takes full accountability for ensuring compliance with Sound Transit policies and procedures and for delivering the project as a safe secure and reliable high-capacity transit system to ST Operations.
• Champions and models Sound Transits core values and demonstrates values-based behaviors across the agency.
• Contributes to a culture of diversity equity and inclusion in alignment with Sound Transits Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules regulations and procedures pertaining to their assigned duties and responsibilities which could include systems operations and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelors Degree in Transportation Planning Urban Planning Business Administration Public Administration Public Policy Engineering Engineering Technology Operations Research Security Management or closely related field. Five years in railroad commuter rail or rail transit operations including experience working with host railroads contractors or operational partners in a service delivery environment.

Required Licenses and Certifications:Valid Washington state drivers license. This role will support active stations and facilities. Driving an agency vehicle will be necessary to monitor the project and respond to emergent situations at any time of day within assigned projects and project corridors.

Preferred Licenses and Certifications:

• National Incident Management Systems (NIMS) certifications.

Required Knowledge and Skills:

• Knowledge of FRA regulations 49 CFR requirements and railroad operating rules including GCOR.
• Principles of incident management and service regulation preferably in a railroad context.
• Principles and practices of program development and administration.
• Knowledge of operating characteristics of rail systems including signals track communications and facilities.
• Skills in data analysis report writing interpretation of operational metrics and performance monitoring.
• Ability to work collaboratively with host railroads contractors government agencies and internal stakeholders.
• Ability to respond effectively under pressure manage rapidly changing operational conditions and support service restoration efforts.
• Strong verbal and written communication skills and ability to represent Sound Transit in technical and operational settings.
• Techniques to work effectively under pressure meet deadlines and adjust to changing priorities.
• Principles of business letter writing and basic report preparation.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
• Establishing and maintaining effective working relationships with other department staff management vendors outside agencies community groups and the general public.
• Interpreting and administering policies and procedures sufficient to administer discuss resolve and explain them to staff and other constituencies.
• Interpreting and applying applicable federal state and local policies laws and regulations.
• Policy and procedure development.
• Preparing and analyzing complex data and comprehensive reports.
• Responding to inquiries and in effective oral and written communication.
• Applying advanced project management and program development techniques and principles.
• Developing and monitoring departmental and program/project operating budgets costs and schedules.

Physical Demands / Work Environment:

• Work is performed in a standard office field shop warehouse and transit vehicles environments.
• Positions working in field may occasionally be exposed to dangerous machinery extreme weather conditions physical harm hazardous chemicals and/or extreme noise.
• Position includes 24-hour on call program and weekend/night shifts; position is responsible for providing executive operational decision making and incident support outside normal business hours.
• Position is required to inspect handle and operate routine equipment materials and supplies on the field. May be subkect to bending climbing crawling eye/hand coordination grasping hearing kneeling pushing pulling reaching repetitive motion sitting standing talking seeing walking and carrying and lifting up to 50 pounds.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.