Associate Director, Strategic Customer Group Offer Development

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About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at & Johnson Health Care Systems Inc. Strategic Customer Group (SCG) is recruiting for an Associate Director Offer Development that can be based in Titusville NJ; Horsham PA or other J&J site locations may be considered.

Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting account management and customer services to key health care customers including hospital systems and group purchasing organizations (GPOs) leading health plans pharmacy benefit managers (PBMs) specialized pharmacy providers (SPPs) and government health care institutions (Veterans Administration and Department of Defense). The company also provides contract management logistics and supply chain functions for the major Johnson & Johnson franchises.

Job Summary:

This position is responsible for the creation negotiation and management of contracts between JJHCS and Provider Channel customers. The position requires close partnering with Pricing Strategy Account Management Law Department Contract Strategy & Analytics Enterprise Contract Management and other key stakeholders to implement approved contracting strategies with Provider Channel customers.

This individual will have primary alignment to the Director of Provider Offer Development.

Key Responsibilities:

• Execute approved pricing strategies: Draft negotiate and Execute Master Agreements Product Documents Amendments Notices Waivers NDAs (Contract Documents) with Provider Channel Customers as assigned by the Director of Offer Development. Maintain all Contract Documents associated with these customers. The Contract Documents reflect CPC approved strategies and templates. Responsibilities also include reviewing exceptions to the approved templates with the Learned Intermediary (LI) or the appropriate J&J legal counsel as needed and may require CPC approval prior to execution.
• Negotiate Contracts: Serve as the lead negotiator for assigned customers or novel and complex arrangements in the Provider Channel. Manage and lead the redlining process and the escalation of off template language. Demonstrate conviction and persistence when negotiating and influencing others.
• Review contracts to ensure accuracy and compliance to guidance documents pricing strategies and respective approvals.
• Lead and partner with a cross-functional team of key stakeholders during the strategic contract development process for assigned customers with Account Management Contract Strategy and Analytics Enterprise Contract Management (Payments Contract Validation & Analytics) and Law Department. Maintain a high level of communication with business partners to share market and business insights.
• Executive presence: Deliver and create clear and concise communications and presentations using approaches that highlight the most pertinent information for key stakeholders and leadership that mobilizes for action.
• Develop Process Narratives Standard Operating Procedures (SOP) and Work Instruction (WI) that define the approved procedures for developing and executing Agreements with its customers.
• Ensure that all Agreements are drafted in a compliant manner. Ensure that all Agreements comply with the laws and regulations that govern the Pharmaceutical industry the Guidance Documents issued by the J&J Legal Department and Janssen policies and procedures.
• Records Retention: Ensure that all approved Agreements are managed according to the JJHCS Records Management procedures.
• Assist in Issue Resolution Post Contract Execution; Serve as the liaison between Pricing Strategy Account Management Law Department Contract Strategy & Analytics Enterprise Contract Management and other key stakeholders to resolve issues involving contract language and payment issues after the contract is executed.
• Strategic Planning & Capability Development: Effectively collaborate with peers to balance workload across the customers. Lead planning activities to ensure all contract activity is prioritized and aligned on with appropriate stakeholder alignment. Develop and own existing and new capabilities to drive greater end to end efficiencies and insights based on self-identified business needs.
• Lead contract training sessions for Account Management and other business partners as requested.
• Actively participate in talent management and leadership within the Provider Offer Development team. This includes direct and indirect talent management matrix talent management coaching and mentoring.

Qualifications:

Education Experience and Skills:

• Bachelors Degree is required.
• Paralegal certification MBA or advanced degree preferred.
• Minimum of 8 years business experience including contract management experience.
• Minimum of 4 years of experience drafting and/or negotiating contracts.
• Experience in pharmaceutical contract negotiation for Managed Markets IDN/Provider is strongly preferred.

Essential Skills:

• Excellent verbal and written communication skills including the ability to articulate business situations clearly and accurately is required.
• Ability to influence without authority at all levels including senior leaderships is required.
• Ability to work with all levels in the organization and with customers.
• Ability to manage multiple priorities and make decisions in an ambiguous and complex environment.
• Big picture orientation and attention to detail; ability to think strategically to leverage industry knowledge to anticipate and prepare for the future while at the same time ensuring that contract templates and executed documents accurately reflect approved strategies.
• Established organizational skills and the ability to work independently.
• Leadership skills needed to indirectly manage contract managers. Demonstrated ability to delegate effectively and coach and train new contract managers and manage the day-to-day workload effectively for contract managers where necessary (and as applicable).

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

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