Program Assistant 4983
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Job Summary
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.
The Pyramid Safe Haven is a 125-bed low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx Pyramid follows a Housing First model and provides on-site services including case management psychiatric and medical care substance use counseling meals showers and housing placement support. Referrals are made exclusively through NYCs Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable long-term housing.
Essential Duties and Responsibilities
- Pick up and deliver packagesproposalsand reports. Errands throughout the city may berequiredon a moments notice
- Enter client and program data into computer databases and other tracking systems
- Ensure that databases are up-to-date and data is properly entered
- Generate statistical reports
- Gather information needed for proposalsreportsand program management including inventories and fixed asset registers
- Ensure that client filescontainrequired paperwork and information
- Assistwith direct service to clients including screening registrationintakeand follow-up
- Update information on community resources (e.g. bulletin boards ACES manual)
- Attend community events to publicize agency serviceAssistin the preparation of mailings
- Provide general clerical support including filing faxing word processing typingphotocopyingand sorting mail
- Answer telephonesrelay messages and greet clientsand other visitors
- Collect and alphabetize staff time sheets
- Attend meetings and training sessions on tracking systems
- Organizespecial events including program celebrations client trips etc.
- Performadditionalduties as assigned
Program Specific Responsibilities
- Launder client clothing
- Launder allsafe havenlinens weekly
- Develop a system to do both client laundry andsafe havenlinens
- Provide client care access at scheduled times
- Organize client care room and laundry room
- Provide new incoming clients with immediate concrete services including clothing and toiletries
- Coordinate client supply rooms
- Keep ongoing inventory of client supplies
- Assist Administrative Assistant with data entry as needed
- Monitor drop-in center for unclaimed items and confiscate items as necessary
- Assign drop-inclientslockers
- Complete unit inspections
- Assistwith client unit cleanings
- Submit work orders for all required program repairs and maintenance. Follow up toensureeach request is completedin a timely manner.
QUALIFICATIONS
- Drivers License from the state of residence isrequired
- Proficiencyin modern business communications including personal computers electronic mail voicemailfacsimileand copier equipment
- Proficiencyin basic filing principles and standard correspondence formats
- One to two years relevant experience preferred
PHYSICAL REQUIREMENTS
- Excellent map reading skills and ability to navigate public transportation system
- Excellent organizational and interpersonal skills
- Strong grammar skills
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand walk or sit forlong periodsof time
- Ability to climb five flights of stairs
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
Required Experience:
Junior IC
