Senior Life Insurance Case Manager
Providence, RI - USA
Job Summary
About Specialty Program Group Life & Annuity:
Specialty Program Group - Life & Annuity (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
About SPG Life & Annuity (Formerly BSMG AgencyOne BUA) :
Founded in 1972 Brokers Service Marketing Group is a nationally recognized insurance brokerage firm. BSMG is a nationally recognized leader in the life insurance and annuity distribution business. Our clients are insurance professionals financial advisors and financial institutions. We have built a reputation as an industry leader that delivers service excellence doing whats best for the customer and for fair dealing. Our dynamic team of internal sales specialists works closely with our marketing department and cutting-edge technology to locate highly qualified prospects and turn them lifelong clients.
BSMG is a team of people striving to create memorable experiences every day. We believe that acting as a fiduciary to the policy holder providing service excellence and being passionate about what we do every day (even having fun) are all keys to our differentiated business model. We are a trusted resource and partner to thousands of financial advisors as well as banks broker dealers and producer groups. BSMG has strong relationships based on mutual respect with the Nations leading insurance carriers. BSMG has developed a stellar industry reputation over the past 4 decades with all of our carrier partners as well as those with whom we do business. BSMG is a dynamic exciting place to work being recognized as one of the Best Places to Work in RI inand 2022 as well as receiving a Worksite Health Award (superior rating).
About the Role:
A case manager at SPG Life & annuity drives exceptional customer experience. They maintain primary ownership of insurance applications during the underwriting process and work in conjunction with our sales team the insurance carriers and others to provide our customers (the insurance agents and financial advisors) with a best-in-class experience while guiding them through the underwriting process. Case Managers are the primary point of contact while a case is in underwriting and provide ongoing status problem resolution and support to ultimately close a case.
Ability to react to change in a productive and positive manner with willingness to support your team and accomplish team goals are key components of this position. Our life insurance product offering is a critical piece of our customers business model and you play a direct part in its success. You will be part of a team that will continually innovate in finding new ways to provide our customers with the best new business experience.
If this sounds like you we would like to speak with you!
Our successful candidate has the following:
Has over 7 years experience as a brokerage Life Insurance Case Manager
Has multiple carrier insurance product experience
Is a team player and works with minimal oversight
Demonstrates strong problem-solving skills and prioritizes work in a sales environment
Communicates accurately and professionally in both verbal and written communication with internal and external customers alike
Has strong organizational skills and the ability to stay informed in a rapidly changing environment
Has excellent relationship-building and negotiating skills
Ability to negotiate underwriting offers on cases less than 10K
Defines and leads small initiatives to drive growth and efficiency within the organization
Provides training and mentoring to more junior team members
Resolves escalated case issues
Salary Transparency:
Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: This is a non-exempt position and the expected salary range is $65000-$80000 annually. This compensation will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.
#SPG
Department Account Management & ServiceRequired Experience: 7-10 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
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Required Experience:
Manager
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.