Parent Wellness Coach Manager Fixed Term 4 years
East Palo Alto, CA - USA
Job Summary
Job Summary:
At CHC we believe in the promise and potential of every childteenand young adult. Our mission is to remove barriers to learning helping children and teens become resilienthappyand successful at home at school and in life. We specialize in ADHD Learning Differences Anxiety & Depression and Autism.
Our Ravenswood programfocusesonsupportingfamiliesexperiencewho are overcomingtrauma adversity and cultural stressors.
This position is an ideal fit for a candidate who is passionate about providing community-based mental health/wellness services to historicallyunderresourcedcommunities. This position is a strong match for someone whodesiresto incorporate social justice and prevention work into the delivery of wellnessservices. The individual has experience and the ability to collaborate effectively with mental health professionals in service of their coaching addition a successful candidate is passionate about providing services to populations that are primarily bilingual and bicultural.
The Parent Wellness Coach Manager plays a critical role in strengthening the connection between families schools and community through team leadership staff development and direct service. This position is responsible for designing launching and sustaining a parent focused wellness and coaching program that empowers caregivers improves family engagement and supports positive student outcomes.
The Parent Wellness Coach Manager partners closely with parents caregivers school staff and community providers to ensure families feel supported informed and connected. Through individual and group coaching program development and relationship building the coach helps parents identify strengths set meaningful goals and navigate challenges related to their childs education health and overall family wellbeing.
This role requires a self-starter who is comfortable building innovative programs working in evolving environments and serving as a trusted bridge between school systems and families.
This is a Fixed Term 4-year contract.
Essential Duties and Responsibilities:
- Parent Coaching & Family Support
Provideindividual (1:1) and group-based wellness coachingto parents and caregivers using a strength-based culturally responsive approach.
Cocreate individualizedParent Growth Plansaligned with family goals and student learning plans inclusive of parent strategiesappropriate atdifferent stagesof child development.
Support parents in navigating challenges related to education mental health housing employment childcare healthcare and family stability.
Respond to family crises with empathy andappropriate resourceconnection helping mitigate impactyear-round.
- SchoolFamily Partnership
Serve as akey liaison betweenfamiliesschoolsand community resources fostering strong trusting relationships with parents educators and school staff.
Collaborate with teachers administrators clinicians and other stakeholders to support family engagement and student success.
Help align parent goals with student academicsocialemotional and behavioral goals.
- Program Development and Innovation
- Design build and implement a parent wellness and coaching program from the ground up including curriculum workflows and engagement strategies.
- Develop and deliver weekly programming to cohorts of caregivers and facilitate workshops support groups and community building activities focused on adults and their needs.
- Continuously evaluate program effectiveness and adapt programming based on family feedback and outcomes.
- Serve as an innovator for change by identifying gaps proposing sustainable solutions and helping evolve the family support model in collaboration with CHC leadership teams.
- Team Management and Development
- Recruit onboard supervise and retain Parent Wellness Coaches.
- Provide regular one-on-one supervisionand performance evaluations.
- Serve as a facilitator for parent coach reflective groups and other staff meetings.
- Deliver coaching mentoring and professional development to support coach effectiveness and growth.
- Address performance issues promptly and support improvement plans when needed.
- Outreach & Community Engagement
Recruit parents and families into programming through school partnerships community outreach presentations and relationshipbuilding.
Develop andmaintainstrong partnerships with community organizations and service providers.
Connect families toappropriate internaland external resources.
- Documentation & Collaboration
Maintain thoroughtimely and organized documentation of coaching sessions outreach efforts and participant progress.
Participate in interdisciplinary team meetings and collaborate across departments to ensure coordinated care.
Provide regular feedback to leadershipregardingparent needs program strengths and opportunities for improvement.
Perform other related duties as assigned.
Education & Qualifications:
Required:
- Bilingual in English and Spanish
- Bachelors degree required
- Minimum of 5 years of direct service experience supporting parents and families who have experienced trauma and/or crisis (e.g. housing instability domestic violence financial stress)
- Demonstrated experience building or launching new programs while supporting existing services
- Strong knowledge of community-based resources available to families
Preferred
- Certified Wellness Coach or similar coaching credential
- Background in social work public health education psychology community development or related fields
- Prior experience leading and managing people and programs
Knowledge Skills & Abilities:
- Strong relationship builder who establishes trust with parents school staff and community partners
- Excellent written and verbal communication skills; comfortable facilitating groups and presenting publicly
- Ability to coach and advocate in a compassionate nonjudgmental and strength-based manner
- High level of cultural humility and ability to work with families from diverse backgrounds and lived experiences
- Adaptable and collaborative team player. Flexible to adapt to a changing program structure.
- Strong organizational and time management skills with the ability to balance coaching documentation and program development
- Effective problem solver who remains calm and resourceful in moments of tension or crisis
- Self-motivated reflective and eager to learn in dynamic environments
- Comfortable working evenings and weekends based on family and program needs
- Strong alignment with the mission and values of Childrens Health Council
Physical & Special Requirements:
Ability to travel to school and community sitesindependently
Ability to sit stand and facilitategroups for extended periods
Ability to use standard office and virtual communication tools
Ability tolift upto 25 pounds
Contact with Others:
- Extensive interaction with parents caregivers school staff clinicians and community partners
Equal Opportunity Employer:
CHC is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to:.
Required Experience:
Manager
About Company
CHC provides expert mental health and learning support for children, teens, and young adults, plus resources for families, schools, and communities.