Oracle Health Revenue Cycle Trainer

Description

This position is working with our federal clients; US Citizenship is required. Travel up to 100% based on project needs (primarily to Kansas City) also including customer site support for deployment and go-live activities.

Were on a journey to advance how health happens with technologies that empower patients support clinicians inspire innovation and save lives.

Its a big challenge but big challenges are what we do best. Were already transforming some of the worlds largest health systemshelping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If youre excited about making healthcare more human youve come to the right place.

Oracle Health Consulting is seeking an experienced Rev Cycle Trainer to deliver and continuously improve training programs supporting large-scale EHR implementations and adoption effortsparticularly in Federal environments. This role blends advanced training delivery with consulting-grade workflow expertise and select back-end/build knowledge to ensure end users are prepared confident and productive at go-lives and beyond.

This role will need to support one of the following specialties/workstreams below:

• Revenue Cycle
• Registration Scheduling HIM and other front end billing

Responsibilities

Training Strategy & Delivery

• Deliver training programs (in-person and virtual) across multiple skill levels and audiences including deployment and go-live training.
• Work in partnership with the Design Learning Consultants to review and provide recommended updates to training content and enablement assets (job aids guides scenario-based exercises) to reflect workflow and build changes.
• Apply adult learning principles and data-driven approaches to improve learner engagement and retention.
  

Clinical & Operational Workflow Enablement (Consulting Adoption Focus)

• Provide clinical subject matter expertise across a specific training program.
• Support change management and end-user adoption by identifying gaps resistance points and practical remediation strategies.
  

Training Quality Coaching and Performance Improvement

• Assess trainer effectiveness and provide structured coaching through observations and 1:1 feedback sessions to improve delivery consistency and outcomes.
  • Identify knowledge gaps and implement targeted interventions (refresher training office hours microlearning remediation pathways).
  • Monitor training impact and contribute to continuous improvement cycles based on feedback and performance trends.
    

Measurement Reporting & Stakeholder Management

• Track and analyze training KPIs (e.g. satisfaction completion proficiency/skill improvements) and tailor training plans accordingly.
• Provide status updates to senior leaders and project teams communicating progress risks and recommendations.
• Collaborate cross-functionally (clinical technical operations and external partners) to align training with solution design and organizational goals.
  

EMR / Back-End and Cross-Domain Enablement (Depth Expectations)

• Leverage deeper solution knowledge to explain system behavior workflow interdependencies and design decision impacts to both clinical and operational audiences.
• Contribute to solution readiness by aligning training scenarios to configuration decisions and helping mitigate workflow/build-related risks.
  

Compliance Security and Working Model

• Work in accordance with corporate and organizational security policies and procedures; safeguard corporate and client assets.
• Willingness to work additional or irregular hours as needed and allowed by local regulations (common during go-lives).
• Certain client-facing roles may require compliance with immunization and occupational health mandates.

Basic Qualifications

• Education: bachelors degree in nursing Healthcare Administration Learning & Development Business or related field (or equivalent experience).

  • Experience as a user or doing system build/configuration for Oracle Health Rev Cycle solutions specifically Registration Scheduling HIM and other front end billing

    
    

    Experience:

• Some experience delivering EHR training adult learning coaching and supporting end-user adoption in healthcare environments.
  • Experience working cross-functionally with clinical operational and technical stakeholders.
    • Core skills: strong communication skills; ability to explain complex concepts clearly; adaptability and customer focus.
    • Technical tools: proficiency with Microsoft Office; familiarity with LMS and digital learning tools preferred.

Preferred Qualifications:

• Experience with large-scale EHR implementations including Federal agencies or similarly regulated environments.
• Experience conducting needs analysis developing training programs and assessing training effectiveness.
• Advanced degree in Informatics or related discipline.
• Demonstrated ability to incorporate data analysis into training strategy and performance improvement.

Travel & Work Environment :

• Travel up to 100% based on project needs (primarily to Kansas City) also including customer site support for deployment and go-live activities.

Career Level - IC3

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $87000 to $178100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3