Software Engineer III Salesforce Loyalty Management
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
Technology SolutionsPay Details:
$125500 - $154000 CADThe pay details posted reflect a temporary market premium specific to this role that is reassessed annually.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Lead the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the technical design and delivery of a specific technical solution based on requirements from stakeholders.
Develop andmaintaintechnical solutions ensuring adherence to engineering and architectural design principles while meeting business requirements. Provide technicalexpertisewith a focus on efficiency reliability scalability and security; includes planning evaluating recommending designing operationalizing and supporting solutions in compliance with enterprise and industry standards.
Ultimately providing expert advice and lead in system / application administration installation configuration / provisioning platform planning and designintegrationand release / deployment management.
CUSTOMER
Execute onEngineering strategy as it relates to the introduction of tools and the automation of build test release and configure activities across ApplicationPlatformand Infrastructure
Lead the creation of solution options andultimately acomprehensive end-to-end solution and coordinate relevant stakeholders asto support development initiatives; following a build it break it fix it mentality.
Responsible for developing and documenting detailed solution design and act as an application SME through the design and development lifecycle ensuring alignment with Architecture
Logical creative thinker who can simplify and distill business and technical complexity into manageable components to complete design documentation andassistwith/review architecture blueprints
Accountable for complex applications/systems development programming /coding
Develop functional technical and user interface designs for an application / system that meets the defined requirements (business enterprise architecture direction systemperformanceand development standards)
Consult on development of requirements and specifications and apply functional knowledge of business functions to designoptimalsoftware / systems
Review technical deliverables throughout detailed design and development phase to ensure quality adherence andidentifygaps or redesign requirements as needed
Experience conducting codewalkthroughswith developers and designers
Identify recommend source negotiate and implement improvements/ solutions (buy/build/reuse) to enhance customer experience availability and/or reduce cost in support of client needs
Work with Technology partners to define metrics and performance goals for the application
Identifyand address application and data issues and cross-capability and cross-release issues that affect application integrity
Research/analyze business requirements to evaluate and recommendoptimalsolutions within business technology architecture; collect environment requirements for infrastructure implementation by analyzing the current system environment using technical tools and utilities
Work with Architects to ensure that environment modifications interact appropriately data conversion impacts are considered and other areas of impact are addressed and meet performance requirements of the project
Contribute to the advancement of the TD engineering practice through strong collaboration research analytic and problem-solving skills
SHAREHOLDER
Adhere to enterprise frameworks or methodologies that relate to software engineering activities
Ensure respective programs/ policies/practices arewell managedmeetsbusiness needscomplieswithinternal and external requirements and aligns with business priorities
Deliver effective and efficient solutions ensuring that the projectdeliverablesare on time within budget and adhere to the corporate quality and security standards
Collaboratively engage with relevant stakeholders at all levels both internal and external to shift from finding defects to proactively preventing defects
Activelyseekand support continuous improvement and automation opportunities withinthe engineeringpractice
Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions make recommendations assess the effectiveness of programs/ policies/ practices
Identifyopportunities to minimizecost providerecommendationsand/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
Expertisereviewing design documents looking for issues/enhancements that wouldeliminatecomplexity and simplify ongoing maintenance
Conduct code reviews to ensure adherence to quality standards compliance reusability and ease of maintenance Operational Readiness Reviews and supporting gating and reviewsign-offsfor solution design
Monitor service productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunitiesexists
Lead /facilitateand/or implement actions / remediation plans to address performance / risk /governance issues
Actively manage relationships within and across various business lines corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Protect the interests of the organization identifyand manage risks and escalate non-standardhigh riskactivities as necessary
Keep abreast of emerging issues trends and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite
Very comfortabledelivering application demos for small to medium size groups that haverepresentationfrom executives product owners business partners developers testers BSAs
EMPLOYEE / TEAM
Highly organized self-motivated and customer oriented
Participatefully as a member of the team support a positive work environment that promotes service to the business qualityinnovationand teamwork and ensuretimelycommunication of issues/ points of interest
Leader who can create compelling direction for a team of professionals across multiple agile pods without micro-managing the pod members
Act as an expert advisor for business partners and BSAs for capturing and clarifying the requirements
Provide thought leadership and/ or industry knowledge for quality engineering best practices andparticipatein knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business relatedtoolsand techniques
Participate in personal performance management and development activities including cross training within own team
Mentor who works with junior team members or new team members in a collaborative manner to enhance the skills of the pod and aligns growth to the individuals career development objectives
Keep others informed andup-to-dateabout the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Actively mentors and enables team members by sharing knowledge andleveragingengineering best practices.
Supports the team by providing guidance and proactivelyidentifyingand resolving issues
Leadmotivateand develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fairpositiveandequitableenvironment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank both internally and/or externally
BREADTH & DEPTH
Expert knowledge of the business the broader organization technical environment processes procedurestoolsand other relevant technology areas (e.g.Architecture Infrastructure Security etc.) from a design / support / solutions perspective
Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research analysis design hardware / software support
Expert knowledge of specific domain or range of engineering frameworks technology toolsprocessesand procedures as well as organization issues
Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions
Generallyreports to a Practice Lead
EXPERIENCE AND / OR EDUCATION
Undergraduate degree Post Graduatedegreeor Technical Certificate
Strong academic background (e.g. computer science engineering)
Graduate degree nice to have
5-7 years relevant experiencein IT
4years experiencedesigning/operating/supporting Salesforce CRM/Loyalty Management
Expertisebuilding flows and DPE logic within Loyalty Management
Comfortable designing data models and building ER diagrams
Expert APEX coding knowledge having been an APEX senior developer previously
Proficient in Debugging APEX/Flows/etc. to troubleshoot issues with business logic/data
Expertisewith triggers/batches implementation to manage business processes
Proficient in SOQL/SOSL and Data Loader
Expert knowledge of Salesforce Loyalty Mgmt configuration components
Leveraged CI/CD pipelines previously to manage change from development through production
Expertiseexecuting performance testing and optimizations/scaling as needed
Experience with SF Connect integrations with other SF products (Data cloud Marketing cloudetc)
Experience delivering large to extra-large size features with multiple partner engagements.
Experience leading end to end designdevelopmentand testing of large and extra-large features.
Proficient managing code versions in code repo for multiple feature deliveries across the board.
Nice to Haves:
Prior experience working with Marketing organizations
Experience with Loyalty Management Referral Management package
Hands onexperience with Salesforce Customer Data Cloud (CDC/CDP) and Salesforce Marketing Cloud Personalization/Engagement (MCP/MCE)
KnowledgeexpertiseregardingSF licensing especially those licenses aligned to Loyalty Management
UnderstandsMulesoftintegration techniques
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
IC
