Resident Opportunities for Self-Sufficiency (ROSS) Coordinator

Are you a social worker or human services professional whos energized by direct community engagement Do you thrive when youre out in the field sitting at kitchen tables with families connecting people to life-changing resources and watching individuals transform their circumstances If so LRHA wants to hear from you.

Were looking for a passionate people-first ROSS (Resident Opportunities for Self-Sufficiency) Coordinator to join our team and serve as a catalyst for economic independence among our residents. This is a hands-on relationship-driven role rooted in the community.

What Youll Actually Be Doing

This role is active dynamic and deeply human. Your days will rarely look the same. Youll spend significant time out in the community in residents homes at community events at partner agency offices and at LRHA properties building trust and removing barriers to self-sufficiency.

Specifically you will:

• Meet residents where they are by conducting in-home visits phone interviews and one-on-one meetings to assess needs across areas like employment finances housing stability childcare and health
• Develop individualized case plans that help residents identify their strengths address barriers and build toward economic independence and where applicable homeownership
• Connect residents to real resources making meaningful referrals to employment programs financial literacy services early childhood education mental health support and more
• Build and sustain community partnerships with local nonprofits businesses faith communities and service agencies to expand the resources available to residents
• Plan and facilitate workshops trainings and community events on-site at LRHA properties and throughout the Lynchburg community
• Support resident leadership by serving as an advisor and liaison to Resident Councils
• Document and track your impact through accurate case notes participation records and grant reporting ensuring program accountability and continuous improvement
• Promote early childhood development by educating and connecting families with young children to appropriate learning and development resources

Who You Are

You are a natural connector. You lead with empathy but youre also organized and accountable. You understand the complex intersecting challenges facing low-income families and youre equipped and motivated to help navigate them.

You bring:

• A genuine passion for community-based social services and resident empowerment
• Strong case management skills including intake assessment goal-setting and follow-up
• The ability to build trust quickly with individuals from diverse backgrounds and circumstances
• Comfort working independently in the community and collaborating closely with a team
• Solid knowledge of local and regional social service resources or a strong drive to learn them
• Professional communication skills both written and verbal
• Competency in MS Word Excel and Outlook with the ability to learn new software as needed

Qualifications

• Required: Bachelors degree in Social Work Counseling Human Services or a related field plus at least 3 years of experience in case management or direct services with low-income individuals or families
• An equivalent combination of education training and relevant experience may be considered
• Valid drivers license and insurability under LRHAs vehicle plan (local travel is a regular part of this role)

Important: What This Role Is (and Isnt)

This is a fully on-site community-facing position not a remote or hybrid role and not primarily an administrative one. While documentation and reporting are essential components the heart of this job is direct engagement with residents and community partners. You should expect to spend meaningful time outside the central office working in LRHA communities and across Lynchburg.

Office hours: MondayFriday 8:00 AM5:00 PM reporting to LRHAs central office with regular community-based work throughout the week.

Compensation & Benefits

• Starting hourly wage: $20.00$26.00/hour; commensurate with experience and qualifications
• Generous retirement plan
• Medical dental vision and life insurance
• Paid time off and holidays
• A mission-driven team committed to making Lynchburg a place where every resident has the opportunity to thrive

Lynchburg Redevelopment & Housing Authority is an Equal Opportunity Employer / Equal Housing Opportunity provider. We welcome applicants who reflect the communities we serve.

Ready to put your social services skills to work for lasting community change Apply today and help Lynchburg residents build the futures they deserve.