Lead Data Center Facilities Technician
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Job Location:
New Albany, OH - USA
Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experiencedLead Data Center Facilities Technicianto join our team and drive our relationships with hyperscale clients to new heights.
Salute Benefits That Put You First
We know life doesnt stop when work begins thats why we offer perks designed to support your well-being your family and your future:
- Time to Recharge:Enjoy 8 company-paid holidays 2 floating holidays andPTO so you can rest celebrate and take care of what matters most.
- Comprehensive Benefits Package:Including Medical Dental and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees even if you do not participate in the benefits package.
- Your financial future matters:Enjoy our employer-supported 401(K) with immediate 100% vesting plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support:Access to HSA mental health resourcesand gym discountsbecause your health matters.
- Extra Protection & Perks:Through discounted group programs such as legal services home & auto insurance pet insurance and ID theft protection for lifes unexpected moments.
The Lead Data Center Facilities Technicianoversees the daytoday operation maintenance and performance of all critical data center infrastructure to ensure reliability efficiency and compliance. This role leads and develops the technical team coordinates work across shifts and vendors and acts as an escalation point for complex technical issues and customer requests. The Lead will support the local site team on multiple daily (technical) duties in the datacenter and office. This position reports to the Chief Engineer.
This position is located in New Albany OH
Work Schedule: Monday - Friday 8:00am-5:00pm Salary: $87000
JOB RESPONSIBILITIES
- Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS) HVAC systems backup power generators and physical security systems.
- Identify report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
- Monitor and evaluate data center performance including power consumption ambient temperature and other critical factors affecting data center operation.
- Keep technical documentation of the data center up-to-date and accessible to include user manuals cabling diagrams and maintenance records.
- Monitor Ticket queues and ensure all customer tickets and respond to within required SLA times.
- Stay abreast of latest technological trends and be prepared to update and upgrade the data center to ensure optimal operation.
- Perform all tasks of Data Center Shift Technician including critical equipment maintenance troubleshooting and data center performance oversight.
- Lead and train the data center technical team ensuring all members possess necessary skills and experience to perform tasks efficiently.
- Plan and schedule technical work ensuring deadlines are met and the team operates in an efficient manner.
- Communicate effectively with team members vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
- Manage data center resources and personnel to effectively meet data center objectives.
- Supervise vendors and contractors working in the data center ensuring compliance and security standards.
- Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
- Provide leadership and guidance to lower-level staff through technical challenges while maintaining a positive and productive work environment
REQUIRED QUALIFICATIONS
- 5 years of data center experience operations and maintenance of critical facilities.
- Leadership supervisory or management experiencein data center and/or critical facilities environment.
- Knowledge of critical infrastructure - to include MV switchboards Transformers Generators ATS/STS UPS PDUs RPPs.
- Ability to read and assess single line diagrams technical manuals and engineering plans.
- Experience carrying out MOP/EOP/SOP.
- Strong communications both written and verbal coordinating with local and regional teams.
- Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
- Ability to prioritize and manage multiple responsibilities.
- Ability to meet committed timelines leveraging assistance/input from team.
- Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to getting a job done.
- Strong attention to detail
Physical Requirements:
- Ability to lift and carry heavy equipment up to50lbs.
- Ability to climb ladders and multiple flights of stairs to access elevated equipment
- Ability to stand forlong periods of time in various work environments
- Ability to bend stoop kneel and reach for equipment related tasks
- Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
- Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
- Good hand-eye coordination and dexterity for working with small components and connectors
- Clear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safety glasses
- Ability to differentiate between color-coded warning signs labels and cables
- Ability to work in environments with a widevariety of temperatures inside a facility
- Ability to work outdoors in various weather conditions including extreme temperatures rain or snow
- Capability to work in environments with elevated noise levels while wearing hearing protection
- Possession of a valid drivers license for work-related travel asrequired
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.
(For specific Recruitment related questions please contact our Talent Acquisition department at.)
Compensation & Benefits Disclosure
The base salary range for this role is $87000 per year. This range reflects a goodfaith estimate of what we reasonably expect to pay upon hire based on factors such as skills experience education and market/location. Our comprehensive benefits include health dental and vision insurance Health Savings Account (HSA) gym discount mental health Discounted Group Life & AD&D Discounted Group Short & Long-term Disability 401(k) retirement matching PTO/paid holidays and parental leave. Final compensation will be determined by jobrelated factors consistent with applicable law.
Monday-Friday 8:00am - 5:00pm
Required Experience:
IC
