Operations Manager | Full-Time | Sandler Center for the Performing Arts

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Operations Manager supervises and manages the custodial housekeeping maintenance and event setup activities and operations for the collaboration with the General Manager the Operations Manager also oversees the maintenance contracts for all systems including HVAC and related building systems.

This role pays an annual salary of $45000-$55000

Benefits for full-time roles: health dental and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days sick days and 11 holidays).

This position will remain open until July 17th 2026.

• Provide management of services and personnel involved in custodial housekeeping and event setup operations for the facility.
• Assist in establishing and monitoring work performance and safety standards.
• Select train motivate and evaluate housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; and implement discipline and termination procedures.
• Plan direct coordinate and review the work plan for housekeeping/setup personnel; assign work activities projects and programs; monitor work flow; inspect the work product of subordinates to ensure accuracy and timeliness of completion; and meet with staff to review and evaluate work products methods and procedures and to identify and resolve challenges.
• Monitor and obtain approval for all housekeeping/setup-related expenditures; receive and maintain supplies.
• Plan direct and coordinate the set-up and tear-down of facility equipment for all events.
• Plan direct and coordinate the custodial and housekeeping functions for the facility.
• Manage the maintenance staff and facility and oversee all maintenance issues.
• Operate a wide variety of equipment including high lifts floor scrubbers and other equipment as required.
• Periodically conduct an inventory of all equipment.
• Maintain storage areas and equipment in designated areas in a neat and orderly manner.
• Maintain a hazardous materials communication program material safety data sheets and required records and permits as required.
• Maintain knowledge of and ensure compliance with relevant federal state and local regulations.
• Make recommendations for capital purchases related to areas of functional responsibility.
• Coordinate any service calls with outside contractors for HVAC and other building system contracts.
• Attend internal meetings representing the operations department.
• Maintain and create all maintenance reports as directed by the General Manager.
• Perform other duties as required.
• Operational characteristics services and activities of public assembly facility housekeeping and event setup operations.
• Event presentation and event production needs.
• Proper use and maintenance of hand and power tools related to job functions.
• EEOC FLSA OSHA and ADA issues.
• Principles of supervision and training.
• Fire and public safety regulations.
• Terminology used in entertainment and convention settings.
• Customer service practices.
• Relevant federal state and local regulations.

• Minimum of 3-5 years of increasingly responsible experience in housekeeping or event setup in a convention center hotel sports venue or other public assembly facility with at least two years of supervisory responsibility.
• High school diploma or equivalent GED.
• Possession of or ability to obtain a current CPR certificate.
• Employee must occasionally lift and move heavy objects.
• Must have computer skills in Microsoft Office applications and word processing spreadsheets databases presentations and internet software.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.