QA Manager

Job Description

Job Title: Quality Manager
Location: West Sussex
Salary:DOE
Reporting to: Technical Manager

Role Overview

We are seeking an experienced Quality Manager to lead and maintain a compliant efficient and continuously improving quality management system within a fast-paced manufacturing environment. The role is responsible for driving food safety compliance and operational excellence while fostering a strong culture of quality and accountability across all departments.

The successful candidate will work cross-functionally to embed best practice streamline processes and support business growth through structured continuous improvement initiatives.

Key Responsibilities

• Direct and coordinate all certification and external audit activity to maintain compliance

• Develop and deliver structured internal audit programmes to verify regulatory and customer adherence

• Oversee the daily operation of the technical function to ensure priorities and timelines are achieved

• Maintain and enhance the site quality framework in line with recognised industry standards

• Ensure effective investigation and closure of deviations and non-conformances

• Strengthen team capability by embedding accountability for quality across departments

• Lead food safety governance through management and review of HACCP systems

• Work with department leaders to implement targeted efficiency and improvement initiatives

• Represent the organisation during site visits and stakeholder engagements

• Identify and lead cost reduction projects without compromising compliance

• Streamline operational processes to remove waste and improve productivity

• Chair performance review meetings and convert KPI data into actionable plans

• Support senior leadership in delivering operational performance targets

• Provide technical support to customer-facing teams when required

• Oversee complaint investigations to ensure accurate and timely resolution

• Maintain clear and professional communication with customers until closure

• Contribute to quality approval processes for new product launches

• Monitor and audit preventative maintenance programmes

• Champion a proactive culture of food safety and health & safety across the site

Please email if you would like to register interest in this role or call 0.