Integrations Operations Program Manager
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 172800 - 259200
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
We are the Engineering Operations team at Plaid. We keep Plaids engineering organization and its partners running smoothly spanning multiple operational focus areas: AI Ops Eng Ops FinOps and Network Enablement (NEA) Ops.
You will be the operational owner for Plaids integrations and migrations coordinating across engineering product and partner teams to drive execution from planning through launch. You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support ensuring priorities are aligned and joint initiatives stay on track. Youll build the artifacts processes and communication rhythms that give leaders and stakeholders a reliable source of truth on whats on track whats at risk and what needs attention.
Responsibilities
- Own end-to-end operational governance for new bank integrations integration upgrades and PD3 migrations (1020 active at any time).
- Build and maintain master timelines institution status trackers risk/decision logs and launch readiness checklists.
- Drive structured risk issue and escalation management across integrations and migrations.
- Provide regular high-signal status updates to leadership.
- Coordinate milestones dependencies and handoffs across Access PD3/ProFound DPR and Data Access.
- Help lead Charged Access operational coordination including project tracking risk logs stakeholder follow-ups as the program scales.
- Own the NEASupport operational relationship: priority alignment joint initiative tracking and communication cadence.
- Run retros after complex launches and fold learnings back into processes.
- Design and govern repeatable processes for how integrations and migrations are scoped planned executed and launched.
Requirements
- 5 years of experience in program management technical operations or a similar cross-functional operations role.
- Proven track record running complex multi-stakeholder programs with tight timelines.
- Strong organizational skills and experience building program artifacts (timelines trackers risk logs).
- Excellent written and verbal communication; ability to translate technical details into clear narratives for different audiences.
- Comfort with ambiguity and high-pressure environments.
- Experience working closely with engineering teams.
- Nice to have: technical background or experience with bank integrations APIs or financial infrastructure; experience with migration programs; familiarity with support operations partnerships.
$172800 - $259200 a year
The target base salary for this position ranges from $172800 and $259200 in Zone 1. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 - San Francisco / New York City / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - All other US cities
The base salary range listed for this full-time position excludes commission (if applicable) equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills experience and relevant education or training.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.
Please review our Candidate Privacy Noticehere.
Required Experience:
Manager
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.
