General Manager
Tacoma, WA - USA
Job Summary
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Vision insurance
- Leading an incredible team through coaching and mentorship
- Being a voice and presence representing Goldfish in our community
- Ensuring highest standards of safety and service.
- A Collaborative and Supportive Team Culture: Youre not just managing youre building up others to shine.
- Be Better Every Day: Small improvements big impact. Youre always learning growing and helping others do the same.
- Celebrate!: We recognize wins cheer each other on and make work joyful.
- Deliver Incredible Hospitality: Every interaction should leave a lasting positive impression for both guests and teammates.
- Responsible for fostering a fin-credible culture where employees love to come to work
- Conduct regular leadership meetings for your location
- Participate in regular regional leadership meetings
- End-to-end responsibility for hiring onboarding and offboarding
- Responsible for the staff schedule class schedules and capacity optimization of lesson levels
- Responsible for all billing and payroll
- Plan school maintenance needs to ensure the overall maintenance and cleanliness of the facility are upheld to the highest standards.
- Obtain CPO Certification and assist in pool maintenance tasks as directed by the Aquatics Facility Operator.
- Ellis & Associates Lifeguard Certification required (Training provided if not currently certified)
- Certified Pool Operator Certification required (Training provided if not currently certified)
- All certifications must be kept current in accordance with renewal standards
- This is a full-time position (40 hrs/week).
- Flexible availability is required including weekdays evenings and weekend shifts to accommodate for the business need.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Director