PT PM Front Desk AgentDriver
Job Summary
EOE/AA/Disabled/Veterans
What will it be like to work for Hilton
DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet the experience is far from cookie-cutter. The hotels are interesting unique properties in great locations and serve as the antidote to impersonal vacations meetings and events. Our guests stay with us because they know theyll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hiltons ten market-leading brands. For more information visit .
If you appreciate the little things and enjoy creating exceptional experiences you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
HHospitality - Were passionate about delivering exceptional guest experiences.
IIntegrity - We do the right thing all the time.
LLeadership - Were leaders in our industry and in our communities.
TTeamwork - Were team players in everything we do.
OOwnership - Were the owners of our actions and decisions.
NNow - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EOE/AA/Disabled/Veteran
Come join the:
#1 Best Hospitality Company in the World
#1 Best Company in the US &
#1 Best Company for Women
according toBest Companies to Work !
When a guest walks in our Front Desk is usually the first staff interaction they will have. Because of this only the best will do! If you are a helpful and dependable person who is looking for daily interactions with individuals from all around the world we have the perfect opportunity for you. A Front Desk Agent takes great care of our guests during the check-in and check-out process. They are also the first line of communication when it comes to taking care of the guests needs during their stay. A clean driving record is required. This position also drives our shuttle to and from the airport transporting airline staff. This is a PT PM shift that includes weekends and must have holiday availability. The range of pay is $16.50 - 20.50.
What will I be doing
Specifically you would be responsible for performing the following tasks to the highest standards:
- AssistFront Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely friendly and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel including but not limited to directions hours of outlet operation hotel services hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Safely drive our airport shuttle
- Provide or obtain accurate information
What benefits will I receive:
Depending upon eligibility a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program which provides reduced hotel room rates at many of our hotels for you and your family plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in the Hilton Health & Welfare benefit plans which includes life insurance. Additional voluntary benefits include long-term disability flexible spending accounts accidental death and dismemberment legal plans voluntary medical benefits and employee stock purchase depending on eligibility. Hilton also offers eligible team members a 401(k) Savings Plan as well as Employee Assistance and Educational Assistance above information is provided as a highlight of the major benefits offered to most full-time team members in the United States.
Required Experience:
Unclear Seniority
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.