Windows Support Engineer Certent CDM, IIS, SSO, TLS

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profile Job Location:

Toronto - Canada

profile Monthly Salary: K 10 - 10
profile Experience Required: 5years
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Windows Support Engineer

Technical Requirements
Strong experience administering Windows Server 2019/2022
Hands on expertise with IIS (application pools authentication SSL bindings certificates)
Direct experience Upgrading and Supporting Certent CDM (Disclosure Management) platform
Proven ability to configure SSO for enterprise applications:
o SAML Authentication
Experience implementing TCPS / TLS encryption for SQL Server:
o Installing and configuring server/client certificates
o Enabling encrypted SQL connections
o Updating/validating connection strings
Solid understanding of SQL Server (connectivity permissions encryption performance troubleshooting)
Proficiency with PowerShell scripting for automation and log/permission tasks
Strong troubleshooting skills across OS IIS SQL authentication and CDM components
Ability to work independently and deliver results within tight timelines

Job Responsibilities
Certent CDM Platform
Support configure and maintain Certent CDM across DEV/UAT/PROD/DR environments
Install/upgrade CDM components services
Troubleshoot CDM application issues IIS failures Office plugin problems and SQL connectivity
SSO Implementation (Key Deliverable)
Implement and validate Single Sign-On for Certent CDM
Resolve SSO issues (auth flow tokens IIS conflicts)
TCPS / SQL Encryption Setup (Key Deliverable)
Implement encrypted SQL communication (TCPS/TLS) for CDM
Configure certificates for SQL Server and CDM servers
Update and validate connection strings to enforce encryption
Troubleshoot TLS certificate trust and SQL client issues
Windows Server & IIS Administration
Manage IIS sites application pools bindings and certificates
Apply OS patches and security hardening as required
Diagnose issues using Event Viewer IIS logs CDM logs and SQL logs
Operational Support
Provide escalated support during monthly/quarterly financial reporting cycles
Work with Finance and Platform teams to resolve CDM user or add in issues
Maintain stable environments with minimal downtime or disruption
Documentation & Knowledge Transfer
Produce runbooks configuration documents and architecture diagrams
Deliver knowledge transfer sessions to internal technical teams
Document SSO and TCPS configurations for audit and compliance



Required Skills:

Finastra Global Payment Plus

Windows Support EngineerTechnical Requirements Strong experience administering Windows Server 2019/2022 Hands on expertise with IIS (application pools authentication SSL bindings certificates) Direct experience Upgrading and Supporting Certent CDM (Disclosure Management) platform Proven ability to ...
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