Web Solution Architect – Insurance Domain
Job Summary
Solution Architect Digital Platform (Insurance)
Location: Toronto ON
Work Style: Hybrid (Tue-Thurs)
Skills: Agile Way of WorkingEnterprise Web Application Architecture Experience Required: 10 & Above
The Web Architect will lead the architecture design and evolution of the Member Experience (MX) portal for the Group Benefits business. This role is accountable for ensuring a secure scalable highly available and intuitive digital experience for plan members enabling services such as benefits enrollment claims coverage visibility wellness journeys and self-service interactions across web and mobile channels. The position requires strong expertise in modern web architectures API-first and headless design identity and security and integration with core insurance platforms while balancing regulatory privacy and accessibility requirements typical of the Group Benefits domain.
Role Descriptions:
Architecture Technical Leadership:
Define and own the end to end web architecture for the Member Experience portal including frontend frameworks backend services APIs and integration patterns.
Establish reference architectures design standards and guardrails for web and mobile channels aligned with enterprise IT and security policies.
Drive adoption of modern UIUX architectures (SPA micro frontend headless CMS) to support scalable and rapid feature delivery.
Ensure non functional requirements such as performance resiliency scalability security and observability are embedded into solution designs.
Member Experience Domain Alignment:
Design digital experiences that support key Group Benefits journeys such as:
*Member onboarding and registration
*Benefits coverage visibility
*Claims submission and tracking
*Provider search and wellness engagement Partner with Product Owners UX designers and business stakeholders to translate member needs and regulatory requirements into pragmatic technical solutions.
Ensure compliance with accessibility standards (e.g. WCAG) and inclusive design principles.
Integration Platform Enablement:
Architect integrations between the Member portal and:
*Core Group Benefits administration systems *Claims processing platforms *Identity Access Management (IAM) solutions *CRM document management and payment gateways Promote API led and event driven architectures to decouple the portal from backend systems and support future extensibility.
Guide the use of cloud native services and CICD pipelines to enable automated secure and reliable deployments.
Security Privacy Compliance:
Ensure the portal architecture aligns with enterprise security standards including authentication authorization RBAC and data encryption.
Design for compliance with privacy and regulatory requirements relevant to Group Benefits (e.g. Personally Identifiable Information PHI).
Collaborate with security and risk teams to conduct architecture reviews threat modeling and remediation planning.
Governance Delivery Oversight:
Act as the architecture authority for web related initiatives within the Group Benefits Member Experience domain.
Review and approve solution designs from delivery teams and vendors for architectural alignment and quality.
Support Agile delivery teams by providing just in time architectural guidance while avoiding over engineering.
Mentor developers and engineers on architectural patterns best practices and emerging web technologies
Required Skills:
Finastra Global Payment Plus