TruGreen accepts applications on an ongoing basis.

Job Description

The HR Advisor provides expert employee relations support serving as the escalation point for complex cases from the HR Shared Services team. This role is responsible for conducting investigations advising managers and employees on workplace issues and recommending actions related to performance conduct and policy violations across the U.S. Sales Teams Production & Operations and Support Centers.

Responsibilities

• Investigate employee complaints concerns and policy violations thoroughly and impartially.

• Partner with managers to coach on performance behavioral issues and disciplinary processes.

• Provide guidance and support for actions such as disciplinary measures performance improvement plans or terminations.

• Serve as the Tier 3 escalation point for sensitive or high-risk matters from the HR Shared Services team.

• Collaborate with Legal Compliance and Centers of Excellence to ensure resolutions align with policy law and company values.

• Maintain accurate detailed and confidential case records in the case management system.

• Analyze employee relations trends and recommend training policy or process improvements to leadership.

Education and Experience Requirements

• 5 years of HR experience with a focus on employee relations or HR business partnering

• Bachelors degree in Human Resources Law Psychology or a related field; advanced degree or HR certifications (e.g. PHR SHRM-CP) preferred

• Proven experience conducting workplace investigations and managing employee relations cases end-to-end

• Strong knowledge of employment law workplace compliance and risk mitigation

• Excellent judgment communication and conflict resolution skills

• Ability to manage sensitive high-stakes situations with professionalism and discretion

Knowledge Skills and Abilities

• Strong knowledge of employee relations practices workplace investigations and employment law

• Excellent communication conflict resolution and influencing skills

• Ability to exercise sound judgment and handle sensitive high-risk situations with discretion

• Strong analytical and organizational skills with the ability to manage multiple cases

• Ability to partner with leaders and cross-functional teams to drive compliant effective outcomes

Ability to speak read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills dedication and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment we aim to leverage the unique experiences of veterans creating a richer more dynamic workplace.

Pay Ranges

This range is based on the qualifications necessary for the position including experience training and other considerations permitted by that may be used when making an offer may include a candidates skills experience and geographic location the expected quality and quantity of work and internal pay alignment as needed. Most candidates will start in the bottom half of the pay upper end of the range will generally be reserved for candidates with extensive employees pay history will not be a contributing factor where prohibited by local addition to monetary compensation we offer benefits including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more please visitEEOC/EEO TruGreen ().

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership we collect personal information about you potentially including personal identifiers contact information protected classifications pre-hire information professional or employment-related information education history and/or medical information for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records) pre-employment drug testing and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

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