Change Lead – Digital Transformation

Location: Darwin Northern Territory (On-site preferred)

Role Overview

This work supports change across several NT Police digital projects. The technology includes updated policing and regulatory systems data-sharing platforms and systems delivered by NT Government partner agencies. The focus is on helping staff understand and adopt new systems and processes that support legislative compliance and day to day operations.

This role is responsible for the design development implementation and continuous refinement of organisational change and training strategies across a complex multistream digital and business transformation program. The Change Lead will ensure organisational readiness workforce adoption and benefits realisation across the NT Police Force and key stakeholders.

The role is an organizational change management function operating within a complex program environment with a primary focus on business readiness stakeholder adoption and benefits realisation.

Operating in a legislationdriven environment the role requires strong judgement and the ability to advise senior leaders on tradeoffs between mandatory compliance operational efficiency and economic outcomes.

The Change Lead works as part of the Business Readiness team within Digital Transformation & Reform aligning change activities with communications learning workforce planning business process design and benefits realisation to deliver sustainable transformation outcomes.

Key Responsibilities

Change & Business Readiness Leadership

• Design implement and evaluate strategic and tactical Organisational Change Management (OCM) strategies across multiple program streams.
  
• Coordinate change activities with training communications workforce and business process work streams to deliver an integrated business readiness approach.
  
• Lead cumulative change impact assessment and actively manage change fatigue operational risk and disruption.
  

Advisory & Stakeholder Engagement

• Provide authoritative advice to Program Directors Executives and senior leaders on change readiness and training impacts.
  
• Translate legislative regulatory and policy requirements into clear people process role and capability impacts.
  
• Balance legislative compliance obligations with operational efficiency and cost considerations clearly articulating risks and tradeoffs.
  

Adoption Transition & Benefits

• Contribute to business readiness assessments transition planning and golive readiness criteria.
  
• Monitor and report on adoption change effectiveness and benefits realisation outcomes.
  
• Define track and report benefits related to compliance workforce capability efficiency and service outcomes.
  

Delivery & Governance

• Collaborate across program and project teams to identify continuous improvement opportunities.
  
• Provide reliable progress risk and issue reporting using established governance frameworks and tools.
  
• Support procurement workforce planning and recruitment decisions through expert change and workforce impact advice.
  

Essential Skills and Experience

• Extensive experience delivering organisational change for large complex digital and business transformation programs.
  
• Proven experience working across multistream programs with interdependencies and competing priorities.
  
• Strong capability in leading change within legislationdriven or regulatory environments.
  
• Demonstrated ability to engage and influence executive operational and enabling service stakeholders.
  
• Expertise in structured change management methodologies (e.g. PROSCI ADKAR).
  
• Excellent written and verbal communication skills with the ability to translate complex or legislative information into plain English.
  
• Experience managing resistance negotiation mediation and resolution of competing stakeholder views.
  

Desirable Qualifications and Experience

• Tertiary qualifications in Change Management Project Management HR Business Transformation or a related discipline.
  
• PROSCI Change Management Certification (or equivalent).
  
• Experience in public sector policing justice or safetycritical environments.