Internal Accountmanager (3)

What will you do as our Internal Customer Manager

As an Internal Customer Manager you are the central point of contact for a dedicated customer portfolio (dealers and end users) in France. You operate primarily from your home office staying closely connected with both customers and internal teams through digital communication. While this is largely a remote role you will visit our headquarters in Groningen approximately four times per year for onsite collaboration and alignment. Using digital communication CRM systems and structured workflows you ensure smooth processes and an excellent customer experience.

You will manage customer accounts internally handle customer inquiries and feedback and ensure consistent highquality followup. Acting as the commercial link between customers field sales and marketing you coordinate information maintain accurate CRM data and manage a KPIdriven pipeline with structured recurring tasks. This role suits someone who enjoys structured internal work regular customer interaction through digital channels and working within clear processes in a (home)office environment.

What youll do

• Drive growth: strengthen and expand relationships with existing customers through calls e-mails and online meetings.

• Win new business: identify qualify and onboard new accounts in close collaboration with field sales.

• Own the pipeline: manage your CRM pipeline forecast accurately and achieve sales targets.

• Promotions & campaigns: present monthly and annual promotions and convert them into sales.

• Support & advise: provide after-sales support quotations and advice to maximize customer satisfaction.

• Market insights: stay on top of trends & competitors and share insights with sales/marketing.

• Plan for Success: create an account plan that aligns with our overall sales objectives.

What we offer

• A Permanent contract (CDI) with a trail period of 2 months which can be extended with another 2 months.

• Full-time position based on a 39hour workweek including 4 hours of compensated overtime (RTT system as per French regulations).

• A gross monthly salary of between 2.08350 and 3.32800 (based on a 39-hour week) depending on your knowledge and experience.

• 25 days of paid annual leave.

• Mandatory health insurance (mutuelle).

• Supplementary disability & life insurance (prévoyance).

• Company laptop training & development opportunities.

• Strong onboarding product training and ongoing support.

• International exposure: annual European Sales event 2x per year travel opportunities with field sales (dealer visits tradeshows).

• A collaborative ambitious and fun team culture.

• Proficiency (C1 level) in French & English (written and spoken). Knowledge of Dutch would be an advantage.

• Strong commercial communication and insidesales / accountmanagement skills.

• Comfortable in an (home)officebased role where structure routine and wellorganized processes support consistent customer service.

• Willing and able to travel to our headquarters in Groningen approximately four times per year for onsite collaboration.

• Proactive wellorganized and resultdriven able to work independently and as part of a team.

• Strong digital skills with confidence using Office tools and CRM systems.

• Affinity with or/and strong interest in agriculture livestock animals and the equestrian sector.

• Experience with social selling (LinkedIn Facebook requests) online demos or/and light content creation is a plus.

About Gallagher Europe

Gallagher Europe is part of the global brand Gallagher and we work with over 100 colleagues across Europe every day to drive sustainable growth customer focus and innovation. From our headquarters in Groningen and three warehouses we serve thousands of dealers and customers. With passion we work on innovative solutions for animal and land management such as electric fencing weighing systems and pest control.

Our mission: We protect what matters most.

Ready to join us

Are you the Internal Customer Manager who enjoys building strong customer relationships and driving commercial growth Send us your CV (motivation optional) via the application button.

Do you have any questions Feel free to contact Marco Bozzato Commercial Manager Europe at /or Kim Pranger Director of People at /.