Require an Account Manager in Bangalore

TestHiring

Job Location:

Bangalore - India

Monthly Salary: K 10 - 10

Experience Required: 2-5years

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Serve as the main point of contact for assigned clients ensuring consistent and proactive communication.
Manage the full client lifecycle from onboarding to renewal with a focus on retention and growth.
Collaborate with internal teams (Sales Product Engineering Support) to ensure timely and accurate delivery of services.
Develop and maintain detailed client account plans including goals KPIs and strategic initiatives.
Conduct regular business reviews and client meetings to assess performance gather feedback and identify new opportunities.
Monitor client satisfaction metrics and implement improvement strategies as needed.
Identify upsell and cross-sell opportunities by understanding client needs and aligning them with product/service offerings.
Prepare and deliver client reports presentations and executive summaries with actionable insights.
Proactively manage risks and resolve issues to maintain service quality and client trust.
Stay current with industry trends emerging technologies and competitive landscape to inform client strategies.

Requirements

Bachelors degree in Business Computer Science Engineering or a related field.
25 years of experience in account management client services or a similar role within the technology industry.
Proven track record of managing high-value client accounts and achieving revenue targets.
Strong understanding of software development life cycles SaaS platforms and cloud-based technologies.
Excellent communication negotiation and presentation skills with the ability to engage stakeholders at all levels.
Proficient in CRM tools (e.g. Salesforce HubSpot) and project management platforms (e.g. Asana Jira).
Demonstrated ability to manage multiple priorities in a fast-paced environment with attention to detail.
Solution-oriented mindset with strong problem-solving and decision-making abilities.
Experience working with technical teams and translating business needs into technical requirements.

Required Skills:

Career in software testing

Required Education:

(CSE IT)

Serve as the main point of contact for assigned clients ensuring consistent and proactive communication.Manage the full client lifecycle from onboarding to renewal with a focus on retention and growth.Collaborate with internal teams (Sales Product Engineering Support) to ensure timely and accurate d...

Serve as the main point of contact for assigned clients ensuring consistent and proactive communication.
Manage the full client lifecycle from onboarding to renewal with a focus on retention and growth.
Collaborate with internal teams (Sales Product Engineering Support) to ensure timely and accurate delivery of services.
Develop and maintain detailed client account plans including goals KPIs and strategic initiatives.
Conduct regular business reviews and client meetings to assess performance gather feedback and identify new opportunities.
Monitor client satisfaction metrics and implement improvement strategies as needed.
Identify upsell and cross-sell opportunities by understanding client needs and aligning them with product/service offerings.
Prepare and deliver client reports presentations and executive summaries with actionable insights.
Proactively manage risks and resolve issues to maintain service quality and client trust.
Stay current with industry trends emerging technologies and competitive landscape to inform client strategies.

Requirements

Bachelors degree in Business Computer Science Engineering or a related field.
25 years of experience in account management client services or a similar role within the technology industry.
Proven track record of managing high-value client accounts and achieving revenue targets.
Strong understanding of software development life cycles SaaS platforms and cloud-based technologies.
Excellent communication negotiation and presentation skills with the ability to engage stakeholders at all levels.
Proficient in CRM tools (e.g. Salesforce HubSpot) and project management platforms (e.g. Asana Jira).
Demonstrated ability to manage multiple priorities in a fast-paced environment with attention to detail.
Solution-oriented mindset with strong problem-solving and decision-making abilities.
Experience working with technical teams and translating business needs into technical requirements.

Required Skills:

Career in software testing

Required Education:

(CSE IT)