Windows, Unix and VM Support Analyst L2 PL

WERE HIRING: Windows Unix and VM Support Analyst (L2) POLAND

Excis is a global IT support leader driven by innovation collaboration and excellence. We are seeking a Windows Unix and VM Support Analyst (L2) to manage maintain and optimize enterprise server environments and virtualization layers. This role ensures high availability security compliance and performance across Windows and Unix servers and virtual infrastructures.

About Us

• Client Presence: 190 countries
  

• Engineering Team: 6000 engineers
  

• Enterprise Clients: 200
  

At Excis we foster an open friendly and growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first. Start your journey with Excis and grow with us!

Requirements

Key Responsibilities

As a Windows Unix and VM Support Analyst (L2) you will:

1. Build maintain and secure Windows servers VM clusters and virtual machines; join domains and apply security baselines and GPOs.
   

2. Monitor OS and VM health (services logs performance counters) and troubleshoot common issues.
   

3. Execute monthly patching cycles; validate post-patch application services; maintain patching evidence.
   

4. Troubleshoot authentication GPO application and group membership issues.
   

5. Maintain backup agents and perform periodic restore tests; document DR evidence.
   

6. Track EOL OS and virtualization layer versions; plan and coordinate upgrades or migrations.
   

7. Validate TLS/certificate bindings for Windows services (IIS RDP LDAP) and renew as needed.
   

8. Investigate performance bottlenecks (CPU RAM disk network) using standard tools.
   

9. Ensure antivirus/EDR agents are installed healthy and reporting; remediate gaps.
   

10. Maintain accurate server runbooks diagrams and CMDB entries.
    

11. Support application teams with prerequisites ports and service dependencies.
    

12. Implement and tune monitoring thresholds and dashboards to reduce alert noise.
    

13. Participate in DR tests (site failover recovery) and document outcomes and actions.
    

14. Enforce least privilege local admin practices and secure service account usage.
    

15. Provide weekly operational KPIs (availability incidents patch compliance backup success).
    

Required Skills

• Windows Server administration (AD join GPO services registry)
  

• Virtualization layer administration and support (VMware Nutanix Hyper-V or others)
  

• Patch management tooling and troubleshooting failed updates
  

• TLS/PKI on Windows roles (IIS RDP) certificate lifecycle management
  

• Performance monitoring and troubleshooting (perfmon event logs)
  

• PowerShell basics for automation and troubleshooting
  

• EDR/AV agent operations and ITSM/CMDB proficiency
  

Benefits

Benefits

Benefits

• Supportive environment fostering professional growth and continuous learning
  

• Collaboration across diverse technologies
  

• Competitive compensation
  

• Opportunity to contribute to a global IT leader that values innovation and excellence
  

Ready to make a difference and grow your career Apply now to join Excis in the Warsaw Poland and be part of a world-class IT support team!