Human Resources Manager

Mind Games Where Creative Minds Come to Play!

Mind Games is North Americas premier specialty retailer of games toys and puzzles. We are passionate about creativity engagement and providing memorable experiences for our customers and employees alike. We are currently seeking a highly organized and proactive HR Manager to support both our Human Resources and Head Office operations.

This role is ideal for someone who thrives in a dynamic retail environment enjoys working across multiple functions and can balance people-focused HR responsibilities with hands-on office management.

Key Responsibilities

Human Resources Management

• Manage full-cycle recruitment including job postings resume screening interviews reference checks and offer letters
• Lead onboarding and offboarding processes for head office and retail employees
• Support employee relations HR inquiries training coordination and policy interpretation
• Assist in developing updating and implementing corporate HR policies and training programs
• Track employee performance metrics and prepare reports with data-driven insights
• Analyze HR trends to recommend initiatives that improve retention and employee engagement
• Support payroll processes as needed

Office & Administrative Management

• Oversee daily office operations including scheduling correspondence filing and documentation
• Maintain an organized efficient and well-functioning head office environment
• Manage office supplies vendors maintenance and administrative budgets
• Provide administrative support to leadership and retail operations teams
• Coordinate internal communications and act as a liaison between departments
• Ensure smooth workflow across office and retail support functions

Retail & Brand Support

• Support retail teams with operational needs such as inventory coordination and vendor communication
• Assist in planning and executing in-store events and marketing activations
• Help strengthen employee engagement and customer experience initiatives

Qualifications & Skills

• Bachelors degree in human resources Business Administration or related field
• 3 years of experience in HR office management or a combined role (retail experience preferred)
• Strong understanding of full-cycle recruitment and HR best practices
• Excellent organizational multitasking and problem-solving skills
• Advanced proficiency in Microsoft Office (especially Excel); experience with HR or retail systems (e.g. NetSuite) is an asset
• Strong analytical skills with ability to interpret data and provide recommendations
• Excellent written and verbal communication skills in English (French and/or Spanish is an asset)
• Ability to work independently manage priorities and meet deadlines in a fast-paced environment
• Strong interpersonal skills and a collaborative team-oriented mindset

Benefits:

• Salary: $65000-$75000 per year
• Health and wellness benefits
• Professional development opportunities
• Employee discounts