Wellness & Experience Coordinator
Job Summary
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
TD GeneralPay Details:
$69700 - $98400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The Campus Experience team is responsible for delivering inclusive engaging and supportive environments that promote colleague wellbeing and connection. The Wellness & Experience function plays a key role in advancing TDs wellbeing strategy through onsite programming services and activations that support physical mental and social wellness.
Job Description
The Wellness & Experience Coordinator is an onsite individual contributor role responsible for the design delivery and day-to-day coordination of TD Terrace Retreat campus wellness programming and services.
Operating independently within established standards budgets and governance the role applies professional judgment to manage programming vendors facilities readiness and colleague engagement while collaborating closely with campus partners and service teams.
Key Accountabilities
Wellness Program Delivery & Instruction
Deliver professional inclusive wellness instruction across a range of modalities including Yoga meditation breathwork and movement-based practices
Design and sequence classes to accommodate varying experience levels ensuring safe engaging and accessible programming
Lead and coordinate a diverse schedule of wellness offerings including Yoga Pilates Barre Zumba strength and conditioning sound bath and other complementary practices
Provide private or team-based wellness sessions for Lines of Business as requested
Wellness Services & Program Management
Lead the ongoing management of onsite wellness services including the Registered Massage Therapy (RMT) program
Coordinate scheduling consultation room usage and communications related to wellness services
Manage wellness bookings across digital platforms (e.g. TD Central shared inboxes) ensuring accurate scheduling and timely responses
Maintain forward-looking schedules for classes activations and private bookings
Operations & Facility Readiness
Oversee daily readiness of the Retreat and associated spaces ensuring studios and consultation rooms are prepared to standard
Coordinate studio setup audiovisual readiness equipment availability and overall presentation of wellness spaces
Conduct regular visual inspections of wellness areas identifying issues and coordinating resolution through Facilities or approved service channels
Submit facilities service requests and track follow-up through established systems (e.g. BGIS Assist)
Coordinate equipment inventory condition checks and approved replacement of items as needed
Manage operational supplies including PPE and wellness materials in alignment with approved budgets
Insights
Serve as a point of contact for wellness related inquiries ensuring timely professional responses
Promote awareness of wellness programming and services to drive participation and engagement
Track participation and attendance metrics and consolidate insights on booking trends and usage
Share observations and insights with campus leadership to support continuous improvement
Vendor Partner & Budget Coordination
Source coordinate and manage external wellness facilitators and service providers including scheduling onboarding and performance feedback
Manage the Retreat budget including instructor fees activations supplies and services
Ensure expenses are tracked and managed within approved funding and governance requirements
Collaborate with campus partners including the Experience Coordinator Campus Experience Manager Workplace Ambassadors and Facilities teams to support an integrated campus experience
Job Requirements
Education & Experience
Relevant certification and experience in wellness instruction movement-based practices or holistic health disciplines
Experience designing and delivering wellness or engagement programs in a corporate or community setting preferred
Experience coordinating schedules vendors and operational logistics in a service-oriented environment
Skills & Competencies
Strong facilitation communication and interpersonal skills
Ability to manage multiple priorities independently within defined processes
Strong organizational and planning skills
Comfort working with booking systems calendars digital communications and basic reporting
Sound judgment and ability to escalate issues appropriately
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
IC