Client Account Representative

Client Account Representative
Company: Style Netbox
Location:Houston TX
Schedule: Monday to Friday 8-hour shifts
Salary: $26 $30 per hour

About Us

At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.

Job Description

We are seeking a dedicated and detail-oriented Client Account Representative to join our dynamic this role you will serve as the primary point of contact for our valued clients managing their accounts with professionalism and efficiency. You will play a crucial role in maintaining strong client relationships ensuring their needs are met promptly and facilitating effective communication between clients and internal departments.

Responsibilities

• Serve as the main liaison between clients and the company ensuring clear and timely communication.
• Manage and maintain client accounts keeping accurate and updated records.
• Address client inquiries concerns and requests promptly and effectively.
• Coordinate with internal departments to fulfill client needs and resolve issues.
• Monitor client accounts for billing accuracy and assist with invoicing processes.
• Prepare regular reports on account status client feedback and service performance.
• Identify opportunities to upsell or cross-sell company products and services to existing clients.

Qualifications

• Bachelors degree in Business Marketing or a related field preferred.
• Proven experience in client account management customer service or a related role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with CRM software and Microsoft Office suite.
• Ability to analyze data and prepare comprehensive reports.

Benefits

• Competitive hourly rate of $26 $30.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Paid training and skill development programs.