Position Summary: The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarters in Kennewick WA.
Key Responsibilities: - Professionally handle incoming requests inquiries and orders from customers and from the field
- Process orders and changes in accordance with procedures
- Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly
- Demonstrate professionalism and a positive solutions-oriented approach when interacting with customers and co-workers
- Stay current on Cadwell products and software and proficient on use of internal systems
- Provide backup assistance to receptionist as needed
- Perform other duties as requested directed or assigned
Education / Experience: - Associate degree in related field or 2 years of related education/experience required; Bachelors degree preferred
- 2 years of experience in customer service sales or other relevant experience required
Job Knowledge / Requirements: - Pleasant positive patient and helpful customer service skills
- Communicate clearly and professionally through listening speaking and writing skills
- Strong business math skills; read and interpret data and reports
- Computer skills: MS Office and Google applications query tools and database systems and applications
- Complete work both independently and as an effective member of the team adapting to changing requirements deadlines and priorities as needed
- Must develop knowledge of Cadwell product lines and how they are used by clinicians and know what questions to ask in order to be effective in assisting customers
- Critical success criteria include attention to detail organized approach to work effective time management and follow-through
Physical Requirements / Working Conditions: - General office positions may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting and carrying up to 20 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.
- Extensive use of computer and telephone
- Work assigned shifts to cover department hours of 6:30am - 5:00pm; overtime may be required to meet business needs
Cadwell Industries Inc. is an Equal Opportunity Employer and as such affirms the right of every person to participate in all aspects of employment without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position contact our Human Resources department at |
Salary Range
$20 - $25 USD
Required Experience:
Unclear Seniority
Position Summary: The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarters in Kennewick WA. Key Responsibilities:Professionally handle incoming requests ...
Position Summary: The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarters in Kennewick WA.
Key Responsibilities: - Professionally handle incoming requests inquiries and orders from customers and from the field
- Process orders and changes in accordance with procedures
- Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly
- Demonstrate professionalism and a positive solutions-oriented approach when interacting with customers and co-workers
- Stay current on Cadwell products and software and proficient on use of internal systems
- Provide backup assistance to receptionist as needed
- Perform other duties as requested directed or assigned
Education / Experience: - Associate degree in related field or 2 years of related education/experience required; Bachelors degree preferred
- 2 years of experience in customer service sales or other relevant experience required
Job Knowledge / Requirements: - Pleasant positive patient and helpful customer service skills
- Communicate clearly and professionally through listening speaking and writing skills
- Strong business math skills; read and interpret data and reports
- Computer skills: MS Office and Google applications query tools and database systems and applications
- Complete work both independently and as an effective member of the team adapting to changing requirements deadlines and priorities as needed
- Must develop knowledge of Cadwell product lines and how they are used by clinicians and know what questions to ask in order to be effective in assisting customers
- Critical success criteria include attention to detail organized approach to work effective time management and follow-through
Physical Requirements / Working Conditions: - General office positions may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting and carrying up to 20 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.
- Extensive use of computer and telephone
- Work assigned shifts to cover department hours of 6:30am - 5:00pm; overtime may be required to meet business needs
Cadwell Industries Inc. is an Equal Opportunity Employer and as such affirms the right of every person to participate in all aspects of employment without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position contact our Human Resources department at |
Salary Range
$20 - $25 USD
Required Experience:
Unclear Seniority
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Job Location:
Monthly Salary:
$ 20 - 25
Posted on:
Yesterday
Vacancies:
1 Vacancy
