Visitor Services Assistant (Student Hourly)

90% - Front Desk & Building Management

• Utilizecustomer service and people skills in many interactions with the public.
• Staff the front desk and conduct regular walk-throughs of galleries.
• Have a clean and well-groomed professional appearance.
• On-site building manager during weekend shifts which includes opening and closing the building answering phone etc.
• Ensure quality visitor experience by interacting with guests.
• Be familiar with museum displays general facts about Senators Bob and Elizabeth Dole and their general history.
• Maintain a well-informed working knowledge of the exhibits services available and communicate information for upcoming events at the Dole Institute of Politics.
• Assist with Kansas Veterans Virtual Memory Wall submissions and technology troubleshooting.

10% - Other Duties as Assigned

• Admin education or outreach projects will be assigned during the times at the front desk.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
10-20 hours per week; Hours are Tuesday - Saturday 10:00 am - 4:00 pm Sunday Noon 4pm and some weekday hours as needed during the hours of 9am and 5pm.

Contact Information to Applicants
Sam Mee

1. Thorough knowledge of the KU campus community including student groups and academic units as evidenced by application materials
2. Excellentcommunication skills as evidenced by application materials.
3. Work experience that required creativity attention to detail problem-solving skills and self-motivation as evidenced by application materials.
4. Excellent customer service skills as evidenced by application materials.

1. Interest in politics history and museums as evidenced by application materials.
2. Knowledge of or participation in the Dole Institutes Student Advisory Board as evidenced by application materials.
3. Eligible for Federal Work Study.

Position Overview
The Visitor Services Assistant (VSA) reports to the Office Manager greets the public and offers help with current exhibits and information regarding special exhibits with weekends and weekday hours Tuesday - Friday.

The VSA manages the front desk assists visitors in the museum and is responsible for the building during weekend shifts. The Visitor Services Assistant should be reliable accountable demonstrate excellent interpersonal skills and be a self-starter who is curious about history and politics with a willingness to learn. Other skills required for the position include strong written and oral communication organization and problem-solving.

Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:

1. Cover letter addressing how required and preferred qualifications are met
2. Resume
3. Contact information for three professional references

To ensure consideration apply before the application review starts on Monday 5/4/2026.

Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.