Stack City BBQ offers southern BBQ cuisine at its best. Based in AustinStack City BBQ is built on community smoke and good times in the backyard!
As we move into a growth phase were seeking Shift Leaders to join us at our Austin location.As a Shift Leader at our fast casual BBQ restaurant you will blend genuine hospitality with a sales-driven mindset while ensuring operational excellence. Youll lead both front-of-house and back-of-house teams hold staff accountable to established systems and drive guest satisfaction and revenue on every shift.
If youre looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success please apply today for immediate consideration!
What We Offer:
Competitive Hourly Wage Plus Tips
Access to Health Benefits
PTO
Employee Meal Discounts
Ongoing Coaching Hands-on-Training and Skill Development
A Supportive Team-Focused Culture Committed to Your Success
Job Responsibilities:
Deliver exceptional hospitality by coaching the team to follow the G.U.E.S.T. framework for every guest interaction
Drive sales through thoughtful upselling suggestive pairings and reinforcing menu highlights
Enforce standard operating procedures for food safety station setup and service flow
Supervise FOH and BOH staff: assign roles monitor performance and provide real-time feedback
Conduct shift briefings and ensure team members understand daily goals specials and promotions
Monitor check times ticket accuracy and order completion to meet service benchmarks
Complete opening and closing duties including cash reconciliation and shift reports
Identify coaching opportunities and collaborate with management on training plans
Assist with inventory counts stock levels and ordering when required
Job Qualifications:
At least 18 years of age
High school diploma or equivalent
2 years of experience in a fast-paced restaurant environment including supervisory responsibilities
Proven track record of delivering hospitality excellence and meeting sales targets
Strong knowledge of restaurant systems and SOPs with a focus on accountability and consistency
Excellent communication leadership and conflict-resolution skills
Ability to multitask under pressure and adapt to changing priorities
Availability to work flexible shifts including mornings evenings weekends and holidays
Food Safety Certification (or willingness to obtain)
DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If youre driven by results passionate about people and dedicated to operational excellence we want to hear from you.
Required Skills:
client facing customer service
Required Education:
GED or High School
Stack City BBQ offers southern BBQ cuisine at its best. Based in Austin Stack City BBQ is built on community smoke and good times in the backyard!As we move into a growth phase were seeking Shift Leaders to join us at our Austin location. As a Shift Lea...
Stack City BBQ offers southern BBQ cuisine at its best. Based in AustinStack City BBQ is built on community smoke and good times in the backyard!
As we move into a growth phase were seeking Shift Leaders to join us at our Austin location.As a Shift Leader at our fast casual BBQ restaurant you will blend genuine hospitality with a sales-driven mindset while ensuring operational excellence. Youll lead both front-of-house and back-of-house teams hold staff accountable to established systems and drive guest satisfaction and revenue on every shift.
If youre looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success please apply today for immediate consideration!
What We Offer:
Competitive Hourly Wage Plus Tips
Access to Health Benefits
PTO
Employee Meal Discounts
Ongoing Coaching Hands-on-Training and Skill Development
A Supportive Team-Focused Culture Committed to Your Success
Job Responsibilities:
Deliver exceptional hospitality by coaching the team to follow the G.U.E.S.T. framework for every guest interaction
Drive sales through thoughtful upselling suggestive pairings and reinforcing menu highlights
Enforce standard operating procedures for food safety station setup and service flow
Supervise FOH and BOH staff: assign roles monitor performance and provide real-time feedback
Conduct shift briefings and ensure team members understand daily goals specials and promotions
Monitor check times ticket accuracy and order completion to meet service benchmarks
Complete opening and closing duties including cash reconciliation and shift reports
Identify coaching opportunities and collaborate with management on training plans
Assist with inventory counts stock levels and ordering when required
Job Qualifications:
At least 18 years of age
High school diploma or equivalent
2 years of experience in a fast-paced restaurant environment including supervisory responsibilities
Proven track record of delivering hospitality excellence and meeting sales targets
Strong knowledge of restaurant systems and SOPs with a focus on accountability and consistency
Excellent communication leadership and conflict-resolution skills
Ability to multitask under pressure and adapt to changing priorities
Availability to work flexible shifts including mornings evenings weekends and holidays
Food Safety Certification (or willingness to obtain)
DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If youre driven by results passionate about people and dedicated to operational excellence we want to hear from you.