Manager

• Employee discounts
• Flexible schedule
• Training & development

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local regional and national awards and recognition

• Understand completely all company policies procedures standards specifications guidelines and training programs.
• Input with the product customer experience and operations.
• Ensure that all guests feel welcome and are given responsive friendly and courteous service at all times.
• Ensuring the efficient operation of the drive-thru
• Ensure that all food and beverages are consistently prepared and served according to the stores recipe and par level standards.
• Achieve company objectives in sales service quality the appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Ensure all labor and scheduling requirements/goals are met including filling in on the schedule where needed to ensure guest service standards and efficient operations.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJs preventative maintenance programs with the assistance of store ownership.
• Fully understand and comply with all federal state county and municipal regulations that pertain to the health safety and labor requirements of the store employees and guests.
• Prepare all required paperwork including forms reports and schedules in an organized and timely manner
• Ongoing training and development through PJs Coffee Corporate communications management meetings regional calls and other resources.

• High school diploma or equivalent
• Able to obtain and maintain a ServSafe Food Managers Certification
• Have knowledge of service and food and beverage generally involving at least 1 year of FOH operations and/or other management positions.
• Some knowledge of specialty coffee equipment and skills and a willingness to learn.
• A passion for creating a Humble Focused and Fun team culture.
• A passion for delivering an excellent customer experience.
• Management/leadership experience is preferred.
• Entrepreneurial spirit with a passion for the coffee industry.
• Previous experience working in a coffee shop or quick service restaurant preferred.
• Strong communication and interpersonal skills.
• Team-oriented mindset with the ability to inspire and motivate a team.
• Strong business acumen with the ability to analyze data and implement marketing strategies.
• Basic problem-solving and conflict resolution skills are needed.
• Availability to work at least 25 - 30 hours per week.

PJs Coffee of New Orleans was founded in 1978 by Phyllis Jordan a pioneer in the coffee industry who embraced high-quality beans superior roasting methods and a pure passion for the art of coffee making. Today PJs Coffee is recognized for harvesting roastingand personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic addition our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.

PJs Coffee carries a complete line of espresso-based beverages flavored coffee and award-winning Original Cold Brew^TM Iced Coffee. PJs Coffee is committed to bringing our customers the freshest coffee possible while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PJs Coffee.