Direct Support Professional
Madison Heights, MI - USA
Job Summary
- Office and records administration techniques and procedures
- The structure and content of the English language including the meaning and spelling of words rules of composition and grammar
- Microsoft Office Word Outlook SharePoint Teams and virtual meeting applications such as Zoom WebEx Google Meet
- DePauls policies procedures and standard practices and the rules and guidelines established by regulatory and governing agencies such as DBHDS and DMAS
- Relevant policies procedures and strategies to promote the safety and protection of people data and property
- Methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication
- Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
- Verbal and written communication and body language that conveys information ideas or inquiries effectively and concisely that purveys professional composure emotional intelligence thoughtfulness patience and respect amidst change ambiguity and within the daily trajectories of work
- Using standard office equipment such as telephone calculator printer scanner cellular phone tablet computer shredder
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
- Collecting and analyzing data
- Developing and maintaining professional working relationships and appropriate boundaries with individuals served coworkers community partners and business associates
- Work collaboratively within a team environment and build strategic relations with community partners co-workers management and business associates
- Communicate effectively in both oral and written form
- Write concise detailed and accurate case notes
- Make arithmetical computations
- Operate a personal computer with a general understanding of MS Office Suites virtual meeting software the Internet and department or program-specific software
- Observe and evaluate service plan objectives for individuals served
- Analyze and prepare concise and accurate documents reports and correspondence
- Effectively market the programs and services of the department
- Train others
- Assist with the general upkeep and cleaning of office areas and agency vehicles
- Exercise sound judgment and critical thinking in decision-making and solving various work-related situations
- Learn policies procedures and guidelines established by DePaul professional organizations governing agencies and local laws statutes regulations codes and standards related to the area of responsibility
- Read and understand information and ideas presented in writing
- Demonstrate self-awareness ongoing self-evaluation and a commitment to being part of a diverse equitable respectful and inclusive workplace where all people are valued
- Demonstrate professional composure in difficult and stressful situations
- Demonstrate the FIRST (fairness integrity respect safety trust) values in the daily trajectories of work
- Demonstrate professionalism regarding access to sensitive and confidential information related to employees clients and business records with no disclosure to others without needing to know
PHYSICAL REQUIREMENTS:
DePaul is committed to diversity equity and inclusion and is an Equal Opportunity Employer.
E-Verify Participant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law.
All applicants shall be afforded equal opportunity in all aspects of employment volunteer opportunities and internships without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law. DePaul is an E-Verify employer. The unlawful manufacture sale distribution dispensation possession or use of a controlled substance or marijuana is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.
Required Experience:
Unclear Seniority
About Company
DePaul Community Resources is a nonprofit human services organization in Virginia. We help our communities with foster and adoption and provide services for individuals with disabilities.