This role is responsible for supporting and executing customer experience initiatives brand campaigns and marketing strategies across digital print and in-store channels. The successful candidate will play a key role in strengthening brand positioning driving customer engagement and contributing to overall business growth through effective omni-channel marketing execution.
Key Responsibilities
Build and execute multi-channel marketing strategies aligned to business objectives
Support the planning and execution of annual and seasonal marketing plans
Coordinate and execute brand campaigns special projects and consumer-focused initiatives
Compile clear and effective marketing briefs for internal teams and external agencies
Collaborate with internal stakeholders including merchandising creative production visual merchandising (VM) and e-commerce teams
Liaise with merchants on campaign planning and maintain the marketing calendar
Manage relationships with suppliers and agencies including briefing coordination and price negotiation
Oversee execution of in-store and print marketing across all store formats ensuring brand consistency
Work closely with VM teams to enhance in-store customer experience within budget
Assist with budget preparation tracking and cost management
Monitor analyse and report on campaign performance and key metrics
Stay up to date with industry trends and recommend innovative marketing solutions
Requirements
Minimum Requirements
Grade 12 (essential)
Relevant qualification in Marketing Brand Management Communications or related field
35 years experience in marketing coordination brand management or integrated marketing roles
Proven exposure to multi-channel campaign execution (digital print and in-store)
Experience within a retail marketing environment
Experience working with marketing agencies and external suppliers
Involvement in campaign planning execution and reporting
Familiarity with marketing calendars and seasonal campaign rollouts
Basic knowledge of digital platforms (Meta Google email marketing tools)
Proficiency in Microsoft Excel and PowerPoint
Advantageous:
Certifications in digital marketing or brand strategy
Skills & Competencies
Solid understanding of brand building and customer experience principles
Strong coordination skills with the ability to manage multiple projects and deadlines
Confident stakeholder engagement across cross-functional teams
Ability to compile briefs and support execution of marketing plans
Strong organisational and communication skills
Detail-oriented with a focus on brand consistency
Hands-on execution-driven approach
Ability to thrive in a fast-paced retail environment
Proactive energetic and solutions-driven
Creative mindset with strong commercial awareness
Strong team collaboration skills
Required Skills:
Minimum Requirements: Relevant degree in Industrial Engineering Business Analysis Information Systems FTI BA / PM Qualification (Advantageous) 5 Years experience in a Business Analyst Systems Analyst role Experience in compiling business requirements documents functional requirements specifications etc. Experience in compiling and driving detailed project execution plans Experience in business process modelling tools (Advantageous) Experience in project management tools (Advantageous) Experience in agile methodologies (Advantageous) Experience in Systems Development Lifecycle (SDLC); (Advantageous) Experience in a logistics retail and project environment (Advantageous) Knowledge of supply chain management systems e.g. distribution transaction systems warehouse management systems shipping systems etc. (Advantageous) Valid Drivers License with own transport for travel when required Advanced MS Office Skills/ Google Workspace General Requirements: Focus on customer satisfaction efficient use of resources and delivering on solution objectives Excellent communication skills cooperation with stakeholders while building trusted and influential relationships Driving your own development but also of those around you. Proactive approach accountable and creative in problem-solving Ability to thrive under pressure and deadlines Ability to function within various different teams and environments but also work independently Willing to travel
This role is responsible for supporting and executing customer experience initiatives brand campaigns and marketing strategies across digital print and in-store channels. The successful candidate will play a key role in strengthening brand positioning driving customer engagement and contributing to ...
This role is responsible for supporting and executing customer experience initiatives brand campaigns and marketing strategies across digital print and in-store channels. The successful candidate will play a key role in strengthening brand positioning driving customer engagement and contributing to overall business growth through effective omni-channel marketing execution.
Key Responsibilities
Build and execute multi-channel marketing strategies aligned to business objectives
Support the planning and execution of annual and seasonal marketing plans
Coordinate and execute brand campaigns special projects and consumer-focused initiatives
Compile clear and effective marketing briefs for internal teams and external agencies
Collaborate with internal stakeholders including merchandising creative production visual merchandising (VM) and e-commerce teams
Liaise with merchants on campaign planning and maintain the marketing calendar
Manage relationships with suppliers and agencies including briefing coordination and price negotiation
Oversee execution of in-store and print marketing across all store formats ensuring brand consistency
Work closely with VM teams to enhance in-store customer experience within budget
Assist with budget preparation tracking and cost management
Monitor analyse and report on campaign performance and key metrics
Stay up to date with industry trends and recommend innovative marketing solutions
Requirements
Minimum Requirements
Grade 12 (essential)
Relevant qualification in Marketing Brand Management Communications or related field
35 years experience in marketing coordination brand management or integrated marketing roles
Proven exposure to multi-channel campaign execution (digital print and in-store)
Experience within a retail marketing environment
Experience working with marketing agencies and external suppliers
Involvement in campaign planning execution and reporting
Familiarity with marketing calendars and seasonal campaign rollouts
Basic knowledge of digital platforms (Meta Google email marketing tools)
Proficiency in Microsoft Excel and PowerPoint
Advantageous:
Certifications in digital marketing or brand strategy
Skills & Competencies
Solid understanding of brand building and customer experience principles
Strong coordination skills with the ability to manage multiple projects and deadlines
Confident stakeholder engagement across cross-functional teams
Ability to compile briefs and support execution of marketing plans
Strong organisational and communication skills
Detail-oriented with a focus on brand consistency
Hands-on execution-driven approach
Ability to thrive in a fast-paced retail environment
Proactive energetic and solutions-driven
Creative mindset with strong commercial awareness
Strong team collaboration skills
Required Skills:
Minimum Requirements: Relevant degree in Industrial Engineering Business Analysis Information Systems FTI BA / PM Qualification (Advantageous) 5 Years experience in a Business Analyst Systems Analyst role Experience in compiling business requirements documents functional requirements specifications etc. Experience in compiling and driving detailed project execution plans Experience in business process modelling tools (Advantageous) Experience in project management tools (Advantageous) Experience in agile methodologies (Advantageous) Experience in Systems Development Lifecycle (SDLC); (Advantageous) Experience in a logistics retail and project environment (Advantageous) Knowledge of supply chain management systems e.g. distribution transaction systems warehouse management systems shipping systems etc. (Advantageous) Valid Drivers License with own transport for travel when required Advanced MS Office Skills/ Google Workspace General Requirements: Focus on customer satisfaction efficient use of resources and delivering on solution objectives Excellent communication skills cooperation with stakeholders while building trusted and influential relationships Driving your own development but also of those around you. Proactive approach accountable and creative in problem-solving Ability to thrive under pressure and deadlines Ability to function within various different teams and environments but also work independently Willing to travel
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