GROUP REPRESENTATIVE
Luxury Game Lodge Bela Bela
Kendrick Recruitment is seeking an experienced and highly organised Group Representative for a luxury game lodge based in Bela Bela. This live-in role is ideal for a guest-focused hospitality professional who excels at coordinating seamless end-to-end guest journeys within a high-end safari environment.
Salary: Negotiable depending on experience (live-in)
Key Responsibilities
Manage the full guest journey from arrival to departure
Coordinate all transfers arrivals departures and group logistics
Act as the main on-site contact for all group requirements
Anticipate guest needs and resolve issues proactively and efficiently
Ensure a seamless luxury guest experience throughout the stay
Liaise with all lodge departments to ensure smooth service delivery
Oversee daily scheduling logistics and operational coordination
Maintain clear and consistent communication across departments
Ensure all group information is accurate and up to date
Maintain a professional and engaging guest presence at all times
Assist with reporting and feedback on guest experiences where required
Minimum Requirements
Previous experience in luxury hospitality lodges or guest relations
Strong background in coordinating guest logistics or group travel
Experience working with high-end international clientele advantageous
Understanding of safari or lodge operations beneficial
Excellent communication and interpersonal skills
Strong organisational and coordination abilities
Ability to remain calm and efficient under pressure
High level of attention to detail and a guest-centric mindset
Professional well-presented and confident demeanour
Ability to work independently in a remote live-in environment
Flexible with working hours based on guest movements
Strong problem-solving ability
Skills and Attributes
Highly organised with strong planning and coordination skills
Calm confident and solutions-driven approach
Passion for delivering exceptional guest experiences
Strong interpersonal skills with the ability to engage with diverse guests
Adaptable and comfortable living and working in a bush environment
Package and Benefits
Live-in accommodation provided
Meals on duty
Additional benefits to be discussed during the interview process
Interested candidates are invited to submit their CV to apply for this role.