Manager-Sales Operations

Arctic Wolf Networks

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

At Arctic Wolfwereredefining the cybersecurity landscape. With our employee Pack members spread out globally committed to setting new industry standards. Our accomplishments speak for themselves from our recognition in the Forbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60 to winning the 2024 CRN Products of the Year to be named a Leader in the IDCMarketScapefor Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a companythatsnot only leading but also shaping the future of security operations.

Our mission is to end cyberrisk.Werelooking for aSalesOperations Manager to be a part of making this happen

Location:BengaluruIndia

Hours:2pm11pm IST (Local Time)

Position Overview and Objective

The Manager Sales Operations partners with Sales Operations leadership to develop and manage the sales operations strategy.

Primary Responsibilities and Duties

Develop and support a team of sales operations professionals

Work with sales operations leadership to understand process gaps or opportunities for improvement

Develop implement and maintain operational workflows procedures SLAs and reporting

Identify opportunities to improve business performance and work cross-functionally with business partners to gain buy-in on new opportunities

Drive efficiencies in the quote to cash process flow

Establish standard operating procedures aligned to a global go-to-market strategy

Key Skills

Ability to lead manage and develop a high performing team

Advanced Excel skills with a strong understanding of Salesforce

Proficiency in the development and delivering of metrics and dashboards

Process and quality orientedwith attention to detail

Key Competencies

Process Management

Problem Solving

Communication

Minimum Qualifications

Bachelors Degree

5 or more years experience in sales or order operations role

Preferred Qualifications

Environment and Physical Demands

Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.

Requires ability to utilize technology related to using a keyboard verbal communication and work with device screens which require visual acuity.

If located in a company office often requires the mobility to physically navigate the space.

In the event of business travel mobility sufficient to utilize public and private transport and navigate to essential locations.

May include moving or lifting of 25 pounds or less (e.g. office chair reams of paper).

Travel Requirements

Typically 10% or less of business travel

Exemption Statusto be reviewed by Legal

Exempt

Our mission is to end cyberrisk. This is a unique opportunity to lead a high-impact highly technical team in a fast-growing company recognized on the Deloitte Fast 500 witha track recordof doubling in size revenue and customer base year over year.

About Arctic Wolf

At Arctic Wolfwerecultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience including:

Top Workday USA (2021-2024)
Great Place to Work (2022-2024) & Best Workplaces for Women (2024) in Canada
Best Workplaces in Tech & For Women in the UK (2023)
Top Company byKununuin Germany (2024)

Arctic Wolf recognises that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity andinclusion andtruly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protectingpeoplesand organizations sensitive data andseekingto end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

Equity for all employees

Flexible annual leave paidholidaysand volunteer days

Training and career development programs

Comprehensive private benefits plan including medical insurance for you and your family life insurance (3x compensation) and personal accident insurance.

Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience asaccessible as possible and provideaccommodationsasrequiredfor candidates and employees with disabilities and/or other specific needs where possible. Please let us know if yourequireanyaccommodationsby

On-Camera Policy

To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers.
We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidatesare required tonotify usin advance so we can exploreappropriate accommodations.

Security Requirements

Conducts duties and responsibilitiesin accordance withAWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance withour employee handbook and corporate policies).
Background checks arerequiredfor this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations

Required Experience:

Manager